User access and permissions to Device Management 2.0 and its mobile companion, the Kio Setup Manager, are managed by the roles assigned to each user. Each role comes with a predefined set of permissions outlining what a user can or cannot do. Your User Management Administrators have the permissions to manage users including assigning their roles.
Unique to Device Management there are two types of roles - Primary Roles and Secondary Roles. For access to Device Management 2.0 and the Kio Setup Manager app, a user must be assigned to one Primary Role that acts as the foundation for their access and permissions. The Secondary Roles, which are optional, allow additional control over permissions to features and capabilities. All roles have permission to view the Dashboard located in the Device Management 2.0 Inventory menu.
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Administrator: All permissions.
Role is ideal for those responsible for managing all aspects of your Kontakt.io device inventory.
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Editor All: Limited editing permissions for all devices.
Role is ideal for those responsible for installing devices with the Kio Setup Manager and managing device virtual settings that includes the Device Name, Notes, Tags, and Deployment Status.
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Editor: Limited editing permissions to only the devices assigned to them by an Access Manager (Secondary role).
Role is ideal for those responsible for installing devices with the Kio Setup Manager and managing device virtual settings that includes the Device Name, Notes, Tags, and Deployment Status.
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Viewer All: View-only permissions for all devices.
Role is ideal for those that only require access to view all devices and their settings.
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Viewer: Limited to view-only permissions for the devices assigned to them by the Access Manager (Secondary Role).
Role is ideal for those that only need to view specific devices and their settings.
Permission |
Administrator |
Editor All |
Editor |
Viewer All |
Viewer |
---|---|---|---|---|---|
Claim Order |
Yes |
No |
No |
No |
No |
Import External Devices |
Yes |
No |
No |
No |
No |
Device Federation For use with Cisco Spaces Integration |
Yes |
No |
No |
No |
No |
View devices |
Yes |
Yes |
Yes |
Yes |
Yes |
Edit device settings Including bulk updates; via export/import from Bulk menu |
Yes |
No |
No |
No |
No |
Edit device virtual attributes (Device Name, Notes, Tags, Deployment Status) |
Yes |
Yes |
Yes |
No |
No |
Export devices Available option within the Bulk menu |
Yes |
Yes |
Yes |
Yes |
Yes |
Install devices (Kio Setup Manager) |
Yes |
Yes |
Yes |
No |
No |
Schedule firmware upgrades Available option within the Bulk menu |
Yes |
No |
No |
No |
No |
Manage device-level access Available option within the Bulk menu |
Yes |
No |
No |
No |
No |
Manage Firmware Upgrade settings Enable Managed Firmware Upgrades and Set Firmware Upgrade Window |
Yes |
No |
No |
No |
No |
Secondary Roles are commonly assigned when a user needs additional permissions beyond those provided by their assigned Primary Role.
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Config Manager: Permissions to edit all Tag and Infrastructure device settings, which includes updating settings in bulk via the import feature.
This is a sensitive role, as changing a device's settings from its factory default values could impact its operation. We recommend that device settings be edited only when instructed by or discussed with a Kontakt.io team member.
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Firmware Manager: Permissions to manage scheduled firmware upgrades.
This is an important role to ensure your Kontakt.io devices are kept up to date with the latest available firmware version.
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Inventory Manager: Permissions to claim Kontakt.io orders, import third-party devices, and Cisco Spaces device federation.
Essential for users who receive Kontakt.io orders or manage your device inventory. Claiming an order adds the devices to Device Management, which allows the devices to be deployed and installed.
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Access Manager: Permissions to assign users to specific devices (device-level access).
Necessary when your organization requires that users be restricted to particular devices.
Permission |
Config Manager |
Firmware Manager |
Inventory Manager |
Access Manager |
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Edit device settings Including bulk updates; via export/import from Bulk menu |
Yes |
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Claim Order |
Yes |
|||
Import External Devices |
Yes |
|||
Device Federation For use with Cisco Spaces Integration |
Yes |
|||
Schedule firmware upgrades |
Yes |
|||
View Firmware Upgrades settings |
Yes |
|||
Manage device-level access Available option within the Bulk menu |
Yes |