For an alert in a resolved status, you can download its incident report.
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From your Kontakt.io Launchpad, select Staff Safe Emerg. Call.
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From the Alerts menu, select List. The three tabs filter the alerts by their current status - New, Acknowledged, Resolved.
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Select the Resolved tab > locate the alert > select its Name.
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From the alert, select Report. The PDF file is saved to your computer's default download folder.
Example of an incident report.