In the Kio Asset Tracker, Alert Rules are essential for monitoring assets entering or existing locations. This article explains how to create and manage Alert Rules. It covers the essential information to consider when creating a new rule, instructions to create and edit rules, and how to enable or disable a rule. It's important to note that managing Alert Rules is restricted to users assigned to the Asset Tracker Administrator role.
Topics include:
An Alert Rule defines the monitored conditions that activate an alert. Alerts provide a method to notify staff of asset location events - either entering or exiting a location. The conditions set in a rule include when an alert is activated, the monitored locations and assets, and who receives alert notifications and their notification method (email, SMS text, or to third-party system via a Webhook integration)
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Alert Type |
Description |
Condition When the condition is reached, an alert is activated. |
|---|---|---|
|
Location Alerts |
Monitors assets entering or exiting a location. |
When an asset enters a location; either a campus, building, floor, or at the room-level. When an asset exits a location; either a campus, building, floor, or at the room-level. |
|
When the asset is a... |
An alert is activated when... |
Notify staff... |
|---|---|---|
|
Heart Monitor (asset type) |
The asset enters an "Environmental Services" Room Type. |
To locate the asset that may be within items to be laundered (wrapped in a bed sheet) or in a trash container designed for disposal. |
|
EKG/ECG Machine #306 (specific asset) |
The asset exits the 3rd floor |
To locate the asset that has left its designated location; it should not be located anywhere outside of the 3rd floor. |
|
High-value asset; Specific Asset Type(s) |
Exits a building; enters a "Exit" Room Type. |
To intervene and attempt to locate the asset; loss prevention management. |
|
Specific Asset Type(s) |
Enters a "Loading Dock" Room Type. |
To intervene and attempt to locate the asset. |
Before you begin, there are a few things you'll need to configure an Alert Rule.
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Do you want alerts for specific assets or by asset type?
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Do you want alerts when an asset enters or exits a location?
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Do you want the alert to apply to all locations, a specific campus and its buildings, a specific building, floor, or rooms.
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Who should receive alert notifications? And how do they need to be notified, via email or text, or both?
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From your Kio Cloud Launchpad, select Asset Tracker.
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From the Settings menu, select Alert Rules.
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Select Create Alert Rule > select Location Alerts.
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You are guided through each the following configuration steps.
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Step 1 General: Give it a Name to identity the rule and its Severity level.
By default, the rule is in active status (ON) and monitors the configured conditions that will activate alerts. If you don't want alerts to be activated, such as during the setup phase, you can deselect Activate Alert Rule after saving. When you begin a testing or enter the go-live phase, the rule will be required to be enabled.
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Step 2 Applies To: Select the assets or asset types the rule will monitor.
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Step 3 Condition: Select the location event the rule will monitor; when the assets enter or exit a location and the locations.
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Step 4 Actions: Set how and who is notified when an alert is activated.
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Step 5 Summary: Verify all settings are correct. To edit a setting, select is edit icon.
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Once complete, select Save.
Alert Rules are essential for monitoring specific conditions and activating alerts when those conditions are met. Enabling or disabling these rules allows you to control alert activations, which is particularly useful during certain situations, such as during the initial system setup or a planned network outage.
Disabling an Alert Rule prevents it from activating alerts, even if the defined conditions are met. This feature is beneficial during short-term scenarios where alert notifications are unnecessary or could cause unnecessary concern.