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Assign badge to staff with the Kio Setup Manager mobile app

  • Updated

Assigning a Kontakt.io Smart Badge to staff is required for staff location data - resulting in the data being available in the Kio solution-based apps that their Entity Type (Staff Role) is associated with.

Once the following steps are completed, a staff's location data is available within its associated Kio solution-based apps and their assigned Smart Badge's Deployment Status is set to Deployed for Device Health monitoring.

Prerequisites

  • Your Kio Cloud user profile is assigned to the Entity Manager Mobile User role.

  • You have the Staff ID (Entity ID); located within its staff or entity profile.

  • The Kio Entity Manager is downloaded on your mobile device.

    To download the app, go to the App Store or Google Play > search for Kio Entity Manager.

    App requirements: Apple iPhone or iPad: iOS version 16 or later | Android phone or tablet: version 8 or later | Bluetooth enabled (on) | Internet connection

Step 1: Verify Smart Badge is powered on

By default, the battery-powered Smart Badge is shipped from Kontakt.io with its power turned ON. If a badge is shipped with its power OFF, its packaging will include a sticker indicating that it must be activated (powered ON) for use.

  1. Press and quickly release the blue or red button.

  2. The button LED should blink for a few seconds, confirming that the badge is powered ON.

If a badge's LED does not blink after pressing and quickly releasing either the blue or red button, complete the below steps to power it ON:

  1. Press and hold either the blue or red button for 5 seconds.

  2. When you see the button LED blink, it's your confirmation the badge is ON.

Step 2: Assign Smart Badge to staff

  1. From your mobile device, open the Kio Entity Manager app.

  2. From the Region, select the location of your organization's Kontakt.io account.

    United States: located in North America or Japan-Asia Pacific locations.

    United Kingdom: located in the UK, EU, and other European countries.

    Do not select Other, unless directed by Kontakt.io.

    region-selection.png

  3. Sign in with your user credentials. For accounts integrated with your organization's SSO provider, login with SSO. Otherwise, log in with your email and password.

  4. From Select actions, tap Assign Badge to Staff > follow the guided steps.

  5. Scan the Kontakt.io Smart Badge.

    badge-scan-smart-badge.png

  6. Scan a Staff Badge or enter their Staff ID (Entity ID).

    If you have a Staff Badge with a printed barcode containing their Staff ID (Entity ID), you can scan the barcode.

    badge-scan-staff-badge.png

  7. An assignment Summary is displayed.

    The Device Note is automatically stored in the tag's profile in Kio Cloud Device Management 2.0. You can update the note as needed.

    badge-summary-notes.png

  8. A Success confirmation is displayed.

    You can continue to assign additional badges to staff.

    badge-success.png

Tip

To verify the badge assignment and the staff is associated to an alert rule, it's recommended to activate a test alert from the badge. Once the alert is activated, you can resolve the alert and set its Resolution Code to Test and log a note indicating testing badge assignment and operation. If an alert was not activated from a button press (three times in quick succession), verify the staff is associated to an Alert Rule and the button press that triggers an alert (blue, red, or any button).

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