By factory default, the battery-powered Smart Badge 3 is shipped from Kontakt.io with its power ON. Custom or large orders are commonly shipped with badges powered OFF and will include a ACTIVATION REQUIRED BEFORE USE insert that indicates they must be powered ON. It's always best to verify a badge is powered ON before assigning and distributing to staff.
If Kontakt.io shipped your badges powered OFF (ACTIVATION REQUIRED BEFORE USE) or if a badge's LED does not blink after pressing and quickly releasing a button, follow the below steps to power it ON.
-
Press and hold the blue or red button (for approximately 5 to 7 seconds) until you see the BLUE LED illuminate > then release the button.
-
To verify the badge is powered ON, press and quickly release the blue or red button. The button’s LED will blink continuously for a few seconds— which is your confirmation that it is powered ON and ready for use.
Note
If badges are set to activate a Staff Safe alert on a single-button press, rather than a triple-button press (factory default), this could activate an alert if the badge is assigned to staff and included in an Alert Rule.
-
Press and quickly release the blue or red button.
-
When powered on, the button's LED will blink continuously for a few seconds—which is your confirmation that it is powered ON and ready for use.
Warning
Continuously pressing either button may result in activating a button press event. If you do not see an LED blink after a button press, do not press a button for 10 seconds to allow the device to clear the previous button event.
Note
Powering OFF a badge is disabled by factory default. This can be enabled via the Power Off setting in Device Management 2.0, though doing so is not recommended.
-
Press and hold the blue or red button (for approximately 5 to 7 seconds) until you see the BLUE LED illuminate > then release the button.
-
To verify the badge is powered OFF, press and quickly release either of its buttons > the button's LED should not blink or illuminate.