Install and configure the USB helper app (BETA)

The USB helper app is needed to deliver pending configurations to USB beacons through the USB port of a computer. It is an intermediary between backend and USB Beacons connected to your Mac/PC. It monitors for new configs and applies them in background if needed.

WARNING USB helper app is still in beta version. If you encounter any problems, please let us know. Please also be aware, that you can configure USB Beacon the same way as any other beacons, by making a new configuration in the Proximity Web Panel and then synchronising it with either iOS or Android Administration App.

In order to use the USB helper app, please:

  1. Make sure your USB Beacon is properly assigned to your Proximity Web Panel Account. Further details are available in our quick start guide.
  2. Download the right package for your operating system:
    Mac OS X
  3. Extract the downloaded .zip file.
  4. Install drivers:
    Mac OS X: mount SiLabsUSBDriverDisk.dmg from the Drivers folder, open it, launch Silicon Labs VCP Driver.pkg installer and follow the on-screen instructions
    Windows: in the Drivers folder find and unzip the file that contains a folder with installers for 32- and 64-bit OS architectures – launch CP210xVCPInstaller_x86.exe (32-bit) or CP210xVCPInstaller_x64.exe (64-bit), depending on your OS version, and follow the on-screen instructions.
  5. Open the (on Mac OS X) or the nw.exe (on Windows).
  6. Log in with your Proximity Web Panel account credentials.
  7. Connect your USB Beacon to USB 2.0 or 3.0 port and make sure the app detects it (since app works in a minute long intervals, this may take up to a minute).
  8. Leave the app running in the background.
NOTE Approximately every 60 seconds the app will contact our servers and if there are pending configs for connected USB beacons, they will be downloaded and applied to them.
- 2017-03-28 20:38:14 UTC
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