Battery alerts are emails that notify about beacons' battery status changes. To guarantee the intended user experience it is essential that beacons are fully functioning. Battery alerts are designed to help you to keep your beacon infrastructure healthy, to prevent unnecessary service interruptions, and to enable you to be proactive when it comes the time to replace batteries.
[Read also: How to configure alerts?]
Battery status is sourced from end-user applications with Kontakt.io SDKs integrated, Kontakt.io Admin Apps, and Gateway or other Kontakt.io Supported BLE-receivers that detected the beacon.
If you received a battery alert, we recommend you to click link leading you to Panel and affected beacons, and finally plan maintenance accordingly.
Please note that the expected battery life of your beacons depends on different factors, like the environmental temperature, the intensity of their signal (TX-power) and their advertising interval, this last one the most important one to consider.
It is also important to take into account the battery discharge curve from the batteries used in the beacons, in order to understand behaviour.