Making the most out of Beacon Health Monitoring

There are different ways in which you can keep the battery status of your beacons updated in the Deployment Panel so that your beacon infrastructure is always up and running.

While it is possible to estimate the duration of the battery based on the current configuration of the beacons it is always better to have reliable and up-to-date data in order to make the best possible decisions when it comes to your beacon infrastructure.

There are currently 3 different methods of which it is possible to update the battery level of your beacons on the Deployment Panel:

1. The Kontakt.io Administration Apps - every time you or someone else scans for beacons using the Kotnakt.io administration app, it will read the current battery level of the beacon and report it back to the Kontakt.io cloud.
2. iOS and Android SDKs - Similar to the admin apps, if our SDKs are integrated on your own client-facing app, every time someone with your app installed walks by a beacon, the app will receive the battery level and report it back.
3. Gateway - Our beacon monitoring star. As long as the beacons are within the reach of the Gateway, it will keep the battery information of the beacon updated.

Why is it important to keep this information updated?

Well, for starters, the battery alerts are based on the battery level uploaded and available in the Kontakt.io Cloud for each beacon. If this value is not up-to-date, then the alerts won’t be generated when the beacons reach the thresholds configured for your battery alerts.

The recommendation is to keep the information updated, by scanning the beacons as often as possible. The best-case scenario comes with the use of the Gateways as they are constantly scanning for the beacons and will report the battery status as long as they are plugged to a power outlet and have an active internet connection.