Who has access to your Kio Cloud account is managed from the Users app available from your Launchpad. In this article, you'll learn about user roles, sharing beacon devices, the app permissions by role.
When you add a user, their permissions are set by their assigned role and their access to beacon devices is set at the device level. Each user is identified by their email address and their email address can only be associated with one Kio Cloud account.
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The primary use of the three available roles is to manage who can add users and assign device sharing permissions.
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Superuser role: the parent to all roles (account owner/supervisor).
When a new Kio Cloud account is created, who created the account is assigned to the Superuser role.
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Admin role: a child (sub-account/manager) to the Superuser.
A user assigned to the Admin role has permission to add new users and is limited to managing the shared device access for only the users they added. You can have one to multiple users assigned to the Admin role.
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Operator role: a child (sub-account) to an Admin user.
A user assigned to the Operator role can only be granted shared device access. You can have multiple users assigned to the Operator role.
By default, only the user assigned to the Superuser role (account owner) can view and edit beacon devices.
To allow other users to view or edit beacons, they must have shared access that's set at the device level. A user's shared device access also applies to the Kio Gateway Installer app and the user's unique API key for those integrating with the Kontakt.io APIs and SDKs.
If a user indicates they cannot view or edit a beacon, the first step is to verify they have shared access to that device.
Kio Cloud app |
Superuser role |
Admin role |
Operator role |
|---|---|---|---|
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Users Permission: view, add, edit, and remove users |
x |
x Only child users (Operator role) |
|
|
Device Management Permission: view and edit beacon devices |
x All account devices |
Requires beacon devices to be shared with the user. Set at the device level from the beacon's Sharing tab. |
|
|
Device Management Permission: share devices |
x |
x Only with child users (Operators) |
|
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Add Devices Permission: add devices via a Kontakt.io Order ID NOTE: When an Order ID is claimed (add devices), only the user assigned to the Superuser (account owner) role has access to the new beacon devices. To allow other users to view or edit the new beacon devices, the Superuser is required to give users access to the beacon devices. |
x |
x |
x |
|
Smart Location Permission: view and edit |
x |
x |
x |
|
Policy Foundry Permission: view and edit |
x |
x |
x |
|
Kio Gateway Installer mobile app Permissions: view and edit beacon devices |
x |
Requires beacon devices to be shared with the user. Set at the device level from the beacon's Sharing tab. . |
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