From Kio Cloud, you can remotely monitor and manage your Kontakt.io Portal Lights.
Topics include:
From your Kio Cloud Launchpad, select Device Management > from the left menu, select Gateways. The list view provides a snapshot of the primary information and settings for each device.
|
Setting |
Description (settings available vary by the Gateway type) |
|---|---|
|
Status indicator |
Orange Portal Lights receive and download pending updates during each connection to Kio Cloud. |
|
Id |
Unique ID ( |
|
MAC |
Unique 12-character MAC address. |
|
Firmware |
Current firmware version. |
|
Tags |
Tags assigned to the device. |
|
Type |
Identifies the gateway product model. |
|
Online |
Online indicator is green: indicates the Portal Light has connected to Kio Cloud within the last 5 minutes (Online). Online indicator is grey: indicates the Portal Light is Offline and Kio Cloud has not received data for more than 5 minutes. When Offline in Kio Cloud, a Portal Light's LED status may be a solid GREEN that indicates it's connected to the local WiFi network. If its LED is GREEN and Offline in Kio Cloud, there may be a firewall setting preventing Kio Cloud to receive data. Verify with the facility IT staff the Portal Light network requirements have been met. |
|
Order ID |
Kontakt.io Order ID associated to the gateway |
|
EDIT |
Select to view its profile - where you can edit its settings and view additional information |
Each Gateway has a profile where you can view its information and manage its settings.
To view the profile of a Gateway, from the list of Gateways select its ID link or select EDIT.
The Device tab provides all of the gateway settings, including its current firmware version, MAC address, and current status (Online/Offline).
Note
When a Portal Light is Offline, this indicates Kio Cloud has not received data for more than 5 minutes. When Offline in Kio Cloud, a Portal Light's LED status may be a solid GREEN that indicates it's connected to the local WiFi network. If its LED is GREEN and Offline in Kio Cloud, there may be a firewall setting preventing Kio Cloud to receive data. Verify with the facility IT staff the Portal Light network requirements have been met.
You can configure the custom WiFi settings for your Kontakt.io Gateway models.
-
Network Authentication: Personal (WPA; TKIP & AES), Enterprise (WPA2; TKIP & AES), Open WiFi (WEP; Open & Shared)
-
Network Name: SSID; case sensitive
-
Network Password: passphrase (network password); case sensitive
-
Alias: for information purposes only
From the Bulk Edit option, you can edit the settings for multiple devices at the same time. This feature is helpful when you are updating network settings.
From the list of Gateways, select each device to update > select Bulk Edit > update the available settings > select Save Changes.