When you receive a Kontakt.io order, the first step is to create a Kio Cloud account or sign in to your account and then add the order's devices to your account.
If you already have a Kio Cloud account, you'll only need to add the devices to your account.
When you receive an order from Kontakt.io, you need to add the order's devices to your Kio Cloud account. Which is also commonly referred to as claiming an order.
You'll need your Kontakt.io Order ID. You can find the Order ID on the Quick Start Guide card included in the order packaging and is also included in the order and shipment confirmation emails. Please do not add devices until you've received the order shipment.
Now that your devices are added, the next step is to set up and install your Kontakt.io devices.