If you have a handful to hundreds of Portal Lights to get ready for use, Kontakt.io recommends completing the following bulk setup and install steps.
Article topics
Portal Light(s) are added to your Kio Cloud account. When you receive a Kontakt.io order, you need to add the order's devices to your Kio Cloud account. If you don't have a Kio Cloud account, please do so now to add your devices.
Kio Cloud Smart Location is setup.
Access to a mobile WiFi Hotspot (recommended) or a local WiFi Access Point with administrator permissions.
-
Local WiFi network settings. The network the Portal Lights will connect to at their install locations.
Not required If Kontakt.io pre-configured your Portal Lights with the network settings. Pre-configuration is requested at the time an order is placed.
Portal Light network requirements are met.
-
Kio Gateway Installer app installed on your mobile device.
Download from the App Store or Google Play Store.
-
Kio Gateway Installer app requirements.
Apple iPhone or iPad: iOS version 11 or later
Android phone or tablet: version 5.0 or later
Bluetooth enabled (on)
Internet connection
Important
Deploying both Portal Lights and Portal Beams? First, set up and install each Portal Light and then the Portal Beams.
If Kontakt.io pre-configured your Portal Lights with your facility's WIFi network settings, you can skip this step.
Power on each Portal Light (daisy chain or use of the Portal Light passthrough outlet is recommended).
-
First, you'll configure your WiFi Hotspot or Access Point with the default Kontakt.io network. This step provides the network connection required to allow the Portal Light to download its local WiFi network settings from Kio Cloud.
Add the below Kontakt.io network to your mobile WiFi hotspot or access point.
SSID: kontaktDeployment
Password: LTPGjjwp256
Network security: WPA, WPA2-PSK, WEP
WiFi Frequency: 2.4 GHz
Important
If its LED status indicator remains RED, this indicates it could not connect to the default network. Please verify the default network settings are correct and that it's set to 2.4 GHz network.
Sign in to Kio Cloud > select Device Management > select Gateways.
From the list, select each Portal Light > select Bulk Edit.
-
Enter the local (custom) WiFi network settings > select Save.
Network Authentication: Personal (WPA; TKIP & AES), Enterprise (WPA2; TKIP & AES), Open WiFi (WEP; Open &Shared)
Network Name: SSID; case sensitive
Network Password: passphrase (network password); case sensitive
Alias: for information purposes only
-
Wait for up to 5 minutes.
Each Portal Light synchronizes with Kio Cloud to download the local (custom) WiFi network settings.
A Portal Light's LED indicator blinks Blue > Green > Blue > and ends with solid GREEN when it successfully connects to the local WiFi network.
If after 5 minutes its RED LED indicator is blinking, this indicates it failed to connect to the network. From Kio Cloud, verify its WiFi network settings are correct.
If the settings are correct, verify the Portal Light network requirements are met to allow its connection to Kio Cloud and an NTP time source. Its LED status indicator may also provide insight into the issue.
Now that each Portal Light connected to the local WiFi network, they're ready to be installed at their permanent location.
This step is completed at the Portal Light install location. Be sure to view the Portal Light install location guidelines.
Power on the Portal Light - plug into a standard grounded outlet.
From your mobile device, open the Kio Gateway Installer app
.Sign in with your Kio Cloud account credentials.
-
From the bottom of the screen, tap Install devices > tap Portal Light Setup > and bring your mobile device close to the Portal Light.
When the app detects the Portal Light, the app guides you through the steps.