When you receive a Portal Beam order from Kontakt.io, it's time to deploy! Portal Beam deployment is unique - resulting in occupancy data and IR room-level location and tracking.
Complete the below steps to begin your Portal Beam journey with Kontakt.io and Cisco DNA Spaces.
Topics include:
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Cisco DNA Spaced account is setup. Learn more from the Cisco DNA Spaces Setup Guide
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All Cisco DNA Spaces: IoT Services (Wireless) prerequisites are met.
This includes, controllers added and active, Access Points connected and added to Maps, IoT Manage Streams is enabled, and Access Points are synchronized.
For complete details and instructions, refer to the IoT Services Configuration Guide (Wireless).
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Maps with floor images are setup. Learn more from the Detect and Locate Guide.
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Active Kontakt.io Cloud subscription.
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Kio Cloud app integration: Kontakt.io IoT devices (beacons) must be located at the same location where you are setting up the integration. This is to ensure Access Point information is received by Kio Cloud.
If you don’t have a Kio Cloud account, create one now. If you already have an account, go to Step 2.
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From a web browser, go to https://cloud.kontakt.io/register > enter your account profile information > select CREATE ACCOUNT.
A Kio Cloud account activation is sent to your email address. It may take a few minutes for the email to arrive.
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From the Kio Cloud account activation email, select VERIFY YOUR ACCOUNT.
If you did not receive the email, please check your Junk/Spam folder - the email is sent from hello@kontakt.io. If you need additional assistance, please submit a request to our support team.
Unique to Portal Beams, Kontakt.io orders are claimed from Kio Cloud rather than from Cisco DNA Spaces.
You'll need the Kontakt.io Order ID. You can find the Order ID on the Quick Start Guide card included in the order packaging and is also included in the order and shipment confirmation emails. Please do not add devices until you've received the order shipment.
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Sign in to Kio Cloud > from the launchpad, select Add Devices.
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Enter your Kontakt.io Order ID exactly as it appears (it's case-sensitive) > select ADD DEVICES. All of the order's devices are added to your account at once.
Note
Receive a wrong Order ID error?
First, verify the Order ID is entered exactly as it appears. It's case-sensitive and must contain all characters.
If this does not work, verify the Order ID was not previously used. An Order ID is a one-time use code. From your Kio Cloud account, go to Device Management > from the list of devices, see if the Order ID already exists. If it does not exist, the Order ID may have already been claimed from a different Kio Cloud account.
If you continue to receive an error message, submit a request to our support team. They'll help resolve the issue.
Important
After the devices have been added, only the account owner (Superuser) can view and edit the new beacon devices. If you have users that need to view or edit these beacons, you'll need to give them shared permissions.
This step activates the integration between your Cisco DNA Spaces and Kio Cloud account.
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From your Cisco DNA Spaces account, go to the App Center.
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From the left menu, select BLE to filter the apps > locate and select the Kontakt.io Kio Cloud app.
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Select Activate.
During this step, the Kontakt.io team integrates your Cisco DNA Spaces Maps with Kio Cloud Smart Location. This integration is required for occupancy data and IR room-level location and tracking accuracy.
To request this required integration, send an email to support@kontakt.io.
Please include your contact information, DNA Spaces account detail (admin account), and your Kio Cloud account email address. Our team will reach out to you to verify we have what's needed and begin the integration.
After Kontakt.io completes your Smart Location integration, you can then set up and install your Kontakt.io devices.
Setup and installation varies by the Portal Beam mode. You'll need to follow the steps for the mode being deployed.
Room Occupancy mode setup and install