When you receive your Kontakt.io order, it's time to deploy! Complete the below steps to begin your journey with Kontakt.io and Cisco Spaces (formerly Cisco DNA Spaces).
Note
If you are deploying Kontakt.io Portal Beams (room sensors), refer to the article Portal Beam deployment guide with Cisco Spaces.
Before you begin your Kontakt.io and Cisco Spaces deployment, the following prerequisites must be met.
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Cisco Spaces account with ACT license is set up. Learn more from the Cisco Spaces Setup Guide.
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Cisco DNA Spaces: IoT Services (Wireless) prerequisites are met.
This includes, controllers added and active, Access Points connected and added to Maps, IoT Manage Streams enabled, and Access Points synchronized.
For complete details and instructions, refer to the IoT Services Configuration Guide (Wireless).
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Cisco Spaces Maps with floor images are set up. Learn more from the Detect and Locate Guide.
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Kontakt.io IoT devices must be onsite.
Claiming your Kontakt.io Order ID within Cisco Spaces adds the order's devices to your Cisco Spaces device inventory.
You'll need the Kontakt.io Order ID that is located on the Quick Start Guide included in the order packaging and included in the order confirmation emails. Please do not add devices until the order shipment is received.
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Unbox your Kontakt.io devices and locate your Order ID.
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From your Cisco Spaces account > from the upper-left corner, select the menu icon > select to IoT Services > select Device Management > select Onboard Devices > select Floor Beacons > select Next > enter your Kontakt.io Order ID (it's case sensitive, be sure to enter exactly as printed) > and select Add Inventory.
Click on image to view in full screen.
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To verify you Kontakt.io devices were successfully claimed, from the Devices tab, select Floor Beacons > select Claimed Devices > from the Order ID column, verify the claimed devices are listed.
Kontakt.io IoT devices are identified as Floor Beacons.
For complete details, see the Cisco DNA Spaces: IoT Services Configuration Guide (Wireless). Configuration > Beacons and Tags article (Claiming a beacon).
This step activates the integration between your Cisco Spaces account and Kio Cloud.
Note
If you have been working with Kontakt.io and we did not include the Kio Cloud app in your deployment plan, you can skip this step and step 3. Not all solutions require the Kio Cloud app, such as Indoor Wayfinding.
To learn more about the Kio Cloud app, please reach out to your Kontakt.io pre-sales engineer or our sales team.
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Activating the Kio Cloud app requires a Kio Cloud account. If you don't have an account, create one now and then return to this step. If you already havea Kio Cloud account, please continue on.
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From your Cisco Spaces account, go to the App Center.
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From the left menu, select BLE to filter the apps > locate and select the Kontakt.io Kio Cloud app.
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Select Activate.
If you've activated the Kio Cloud app, the Kontakt.io team will integrate your Cisco Spaces Maps with your Kio Cloud Smart Location.
To request this required integration, send an email to support@kontakt.io. Our team will contact you to verify we have what's needed and begin the integration.
Please include in your email to our team:
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Your contact information
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Cisco Spaces account detail (admin account)
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Your Kio Cloud account email address
Before you mount or begin to use a device, we do recommend verifying it's powered on.
An Anchor Beacon arrives powered ON.
NOTE: if you notice a yellow tab extended out from the top of the Anchor Beacon, this is a battery separator tab. To power on the beacon, remove this tab.
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An Asset Tag arrives powered ON.
To verify an Asset Tag is ON, press and quickly release the BLUE or RED button and verify you see its LED blink for a few seconds.
If you did not see the LED blinking, you'll need to turn it ON. Press and hold the BLUE or RED button for 5 seconds. When you see the button LED blink, it's your confirmation the tag is ON.
NOTE: continuously pressing either button may result in activating a button press event. If you do not see an LED flashing after a button press, do not press a button for 5 seconds to allow the device to clear the previous button event.
To program its two buttons to trigger excursion events (alerts), a policy is required to be created for each of its buttons. Policies are created and managed from the Kio Cloud Policy Foundry app.
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When you receive a Smart Badge from Kontakt.io, it is powered ON and ready for use.
To verify a badge is ON, press and quickly release the BLUE or RED button and verify you see its LED blink for a few seconds.
If you did not see the LED blinking, you'll need to turn it ON. Press and hold the BLUE or RED button for 5 seconds. When you see the button LED blink, it's your confirmation the badge is ON.
NOTE: continuously pressing either button may result in activating a button press event. If you do not see an LED blink after a button press, do not press a button for 5 seconds to allow the device to clear the previous button event.
To program its two buttons to trigger excursion events (alerts), a policy is required to be created for each of its buttons. Policies are created and managed from the Kio Cloud Policy Foundry app.
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From Cisco Spaces, you can monitor and manage your Kontakt.io IoT devices. For complete details, please refer to the Cisco Spaces Support resources.
Note
When the Kio Cloud app is activated with a Kontakt.io Cloud subscription, device configuration and firmware updates are managed from the Kio Cloud Device Management app and updates are synchronized either via the Kio Setup Manager app or mobile app integrated with our SDKs If you have any questions, please reach out to our support team or your Kontakt.io sales consultant.
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Manage device inventory - from Device configuration, Groups, Policies, and Settings.
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Configure devices
