Unique to beacon devices, each user requiring access to beacon devices must have shared permissions that is set at the device level. When a user reports they cannot view or edit a beacon device, either from Kio Cloud or the Kio Setup Manager app or by using their API key, the cause is commonly due to they do not have shared access to the beacon.
Who can manage device sharing permissions is determined by the role assigned to a user.
-
Account owner (Superuser): can set device sharing permissions for all devices.
-
Admin role: can only set sharing access for the devices that have been shared with them by the account owner (Superuser).
Note
For our developer community that integrates with the Kontakt.io APIs and SDKs, each Kio Cloud user has a unique API key that includes their shared device permissions.
-
From the Kontakt.io Launchpad, select Device Management.
-
You can assign sharing permissions to one or multiple devices.
To share one device: from the list, select the device ID/Name.
To share multiple devices: from the list, select each device the user requires access to > select BULK EDIT.
-
Select the SHARING tab > select the option that applies to the user.
-
Change Owner (Assign to subordinate): a device can only have one owner. An owner has permission to share, view, and edit a device.
-
Share with viewer permissions: user is limited to viewing the device.
-
Share with editor permissions: user can edit and configure the device.
-
Move to other company: should be used with caution and under the direction of Kontakt.io. When selected, moves the device to a different Kio Cloud account (company). When a device is moved, you're transferring ownership of the device and the device is removed from the current Kio Cloud account.
-
-
From the SHARE WITH field, enter the user's email address.
-
By default, the user has shared access to the device(s) forever. Optionally, you can set their access to expire on a specific date.
-
Select SAVE CHANGES.
The user now has shared access to the selected devices.
From each device's SHARING tab, you can view all users that have shared access and their permission.