When you receive an order from Kontakt.io, you must add the devices to your Kio Cloud account. This is also known as claiming an Order ID. An Order ID can only be claimed once by a single Kio Cloud account.
Note
If you are integrating with Cisco Spaces, Kontakt.io orders are claimed in your Cisco Spaces account. Learn how to claim an Kontakt.io order in Cisco Spaces.
You'll need the Kontakt.io Order ID that is located on the Quick Start Guide included in the order packaging and included in the order confirmation emails. Please do not add devices until the order shipment is received.