When you're ready to begin deploying Kontakt.io solutions and have your devices onsite, the following provides the required steps to get them ready for use. Prior to deployment, be sure the Kontakt.io order is claimed.
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You'll need to configure each Portal Light with the facility's local Wi-Fi network to allow its connection to Kio Cloud and complete the Portal Light install steps from the Kio Setup Manager app.
Portal Light configure and install instructions
Portal Light 2 configure and install instructions
Portal Light 2 IR configuration and install instructions.
IMPORTANT: if your deployment includes Portal Lights, set up and install these devices first.
Deployment and installation is dependent on the occupancy solution being deployed.
Room Occupancy deployment guide
By default, the battery-powered Asset Tag 2 is shipped from Kontakt.io with its power turned ON. If a tag is shipped with its power OFF, its packaging will include a sticker indicating that it must be powered ON before use.
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Press and quickly release its blue or red button.
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The button LED should blink for a few seconds, confirming that the tag is powered ON.
Warning
Continuously pressing either of the tag's buttons may result in activating a button press event. If you do not see an LED flashing after a button press, do not press a button for 5 seconds to allow the tag to clear the previous button event.
If a tag's LED does not blink after pressing and quickly releasing the blue or red button, follow the below steps to turn it ON.
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Press and hold the blue or red button for 5 seconds.
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The button LED should blink for a few seconds, confirming that the tag is powered ON.
By default, the battery-powered Asset Tag 2 Mini is shipped from Kontakt.io with its power turned ON. If a tag is shipped with its power OFF, its packaging will include a sticker indicating that it must be powered ON before use.
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Press and quickly release its front-side button.
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The button LED should blink for a few seconds, confirming that the tag is powered ON.
Warning
Continuously pressing the tag's button may result in activating a button press event. If you do not see its LED flashing after a button press, do not press its button for 5 seconds to allow the tag to clear the previous button event.
If a tag's LED does not blink after pressing and quickly releasing its front-side button, follow these steps to turn it ON:
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Press and hold its front-side button for 5 seconds.
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The button LED should blink for a few seconds, confirming that the tag is powered ON.
A Kontakt.io Sticker Tag is equipped with Near Field Communication (NFC) technology that requires activation for use. This activation is completed using the Kio Setup Manager mobile app. Once activated, the Sticker Tag is ready for use.
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Download the Kio Setup Manager mobile app. If you already have the app, be sure to check for updates.
To download the app, go to the App Store or Google Play. Search for Kio Setup Manager
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App requirements: Apple iPhone or iPad: iOS version 16 or later | Android phone or tablet: version 8 or later | Bluetooth enabled (on) | Internet connection
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Kontakt.io Order ID is claimed. The Sticker Tag is listed in Kio Cloud Device Management 2.0 within the Tags menu.
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From your mobile device, open the Kio Setup Manager app
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From the Region, select the location of your organization's Kio Cloud account.
United States: located in North America or Japan-Asia Pacific locations.
United Kingdom: located in the UK, EU, and other European countries.
Do not select Other, unless directed by Kontakt.io.
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Sign in with your Kio Cloud user credentials. For accounts integrated with your organization's SSO provider, login with SSO. Otherwise, log in with your email and password.
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Tap Install Devices.
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Tap Sticker Tag > Scan with NFC > follow the guided steps.
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To verify activation, go to Device Management 2.0 > from the Inventory menu, select Tags > search for the Sticker Tag by its MAC address or Unique ID (printed on the tag) > verify its Last Seen date/timestamp.
By default, the battery-powered Smart Badge is shipped from Kontakt.io with its power turned ON. If a badge is shipped with its power OFF, its packaging will include a sticker indicating that it must be powered ON before use.
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Press and quickly release the blue or red button.
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The button LED should blink for a few seconds, confirming that the badge is powered ON.
Warning
Continuously pressing either button may result in activating a button press event. If you do not see an LED blink after a button press, do not press a button for 5 seconds to allow the device to clear the previous button event.
If a badge's LED does not blink after pressing and quickly releasing a button, follow below steps to turn it ON.
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Press and hold the blue or red button for 5 seconds.
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The button LED should blink for a few seconds, confirming that the badge is powered ON.
Note
This feature is disabled by factory default and managed from a badge's Power Off setting within Device Management 2.0.
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Press and hold either the blue or red button for 5 seconds.
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Once the LED stops blinking, this indicates the badge is powered OFF.
When OFF, the LED does not blink when pressing and quickly releasing a button.
A Nano Tag must be activated for use. Once activated, it has up to a 3-month battery life with the factory default settings (Tx power +2.5 dBm, Interval 1000 ms; 1Hz, single channel). The battery life of a Nano Tag can be extended to a full operating year or more with a slower location update rate, but this requires custom configuration prior to shipment. To learn about Nano Tag customization, contact our sales team.
Press and hold its front side for 3 to 5 seconds and release when you see its LED blinks; 5 blinks indicate its battery is activated and ready for use.
A Nano Tag IR must be activated for use. Once activated, it has a battery life of 14 days and cannot be turned off.
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Position the tag correctly - important to ensure Blue LED is visible during activation
Front side is facing you
Back side lettering is facing up
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Activate the tag
Place your thumb on front bottom side and your index finger on the back side
Press and hold the back side firmly for 5 seconds.You will feel a click, indicating the activation has started.
As you press and hold, watch the front side for the Blue LED indicator flashing - this confirms its battery is being activated.
Tip
No Blue LED flash? Release and try again. Once activated, the Blue LED will no longer flash.
The battery-powered Anchor Beacon 2 must be activated for use. If shipped activated, its packaging will include a sticker indicating it has been activated and is ready for use.
To activate, pull the yellow tab (battery separator) on the Anchor Beacon's top side. Once activated, its battery power is ON and it's ready for use