The Alert History Dashboard provides an at-a-glance view of key resolved alert metrics. From here, you can quickly assess the overall volume and severity of alerts, as well as trends and patterns over time.
The filter options allow you to refine and customize the displayed data based on specific criteria. This can helpful when you need to analyze and explore the data that's most important to you. For example, you can filter by the Alert Rule type, a location including by campus, building, or floor, and a specific date range.
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Average number of alerts per day: a daily average of the total number of alerts generated, allowing users to quickly understand the overall volume of alerts and track changes over time.
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Average time to acknowledge: average time it takes for an alert to be acknowledged by the user or system, helping users to assess their response times and identify areas for improvement.
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Average alert duration: average duration of alerts from creation to resolution, helping users to understand the typical lifespan of alerts and identify trends that may require attention.
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Number of alerts by alert type: number of alerts generated by each alert type, allowing users to quickly identify which types of alerts are most common and may require additional attention.
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Number of alerts by location: number of alerts generated by location, helping users to understand where alerts are most frequent and where resources may need to be allocated.
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Response time by time of the day: average response time for alerts during different times of the day, helping users to identify patterns and trends in their alert response times.