Is it the first time that you're hearing about beacons? Look no further for an introduction to our products!
- Kontakt.io Customer Care
- What is a beacon?
- FAQ to understand beacons
- What is Bluetooth Low Energy / Bluetooth Smart?
- What is an iBeacon?
- What operating systems are compatible with beacons?
Frequently Asked Questions
Find answers for the most common questions
- Internet access requirements for Kontakt.io Gateways
- How to turn ON/OFF Card Beacon
- Double Battery beacon
- Lithium batteries discharge curve
- Why aren't my beacons visible on the Kontakt.io Management app?
- How to check the battery level on your beacons
Kontakt.io Web Panel Account
Discover benefits of having a Kontakt.io Web Panel account by fully understanding what it is and how can it help you
- How to reset my Kontakt.io Proximity Web Panel Account password?
- Managing Web Panel sub-accounts
- Am I locked into your backend and / or platform?
Kontakt.io Proximity Web Panel
See how the main part of our Beacon Management System works
- Web Panel - Why can't I edit my beacons?
- Kontakt.io Proximity Web Panel - Configuring Cloud Beacons
- Kontakt.io Proximity Web Panel - setup guide
- Kontakt.io Beacon presets
- Configuring Beacons in the Kontakt.io Proximity Web Panel
Kontakt.io Admin Apps
Learn how to use our iOS and Android app to configure your beacons
- Where can I download the latest version of Kontakt.io Admin Apps?
- Why do I need Administration Apps?
- Kontakt.io iOS Administration App - overview
- Kontakt iOS Administration App – versions
- Kontakt.io Android Administration App
- Synchronizing Beacon config changes (iOS)
Make sure your beacons are protected by enabling Kontakt.io Secure
- Overview - Kontakt.io Secure for Beacons with firmware 4.0+
- Frequently Asked Questions about Kontakt.io Secure
- Kontakt.io Secure vs. Kontakt.io Standard
- Kontakt.io Secure Communication
- Kontakt.io Secure Shuffling
- Kontakt.io Standard for Beacons with firmware 3.1 and older
Ordering beacons in Kontakt.io Web Store
Want to order beacons but need to know about the process first? No problem, I'll find everything about purchasing our beacons here!
- Invoice / Order receipt
- Custom logo requirements
- VAT number for EU companies
- Ordering Beacons FAQ
- Purchasing beacons with presets
Solve problems that you may encounter while using Kontakt.io products
- Physical Web/Eddystone-URL tips and best practices
- My beacon isn't working - it is not visible in your mobile app
Kontakt.io Cloud Beacon
- ★ Cloud Beacon Status
- ★ Quickstart guide - Configuring your Kontakt.io Cloud Beacon
- Scan and log anonymized hashes of Wi-FI and BLE MAC addresses
- Serve as a permanently plugged-in Bluetooth BLE Beacon
- How do I reset my Cloud Beacon?
- What Firmware version is my Cloud Beacon running?
Still have questions?Submit a ticket