Kio Cloud

Device Management

• Introduction to beacon device management
• Introduction to gateway (Portal Light) management
• Add devices to Kio Cloud by claiming Order ID
• About synchronizing devices to receive pending configuration updates
• Synchronize device pending updates with the Kio Setup Manager app
• Manage and update device firmware

See all 7 articles

Smart Location

• Introduction to Smart Location
• Set up and manage Smart Location
• View real-time data from your Smart Location floors

Users

• Introduction to user management
• Add users
• Assign beacon sharing permissions
• Reset your Kio Cloud password

Policy Foundry

• Introduction to Policy Foundry
• View and update your policies
• Create a new policy to monitor a condition
• Create a policy stream action
• Create a policy email action
• Create a policy text (SMS) message action

Advice and troubleshooting

• When I enter my Kontakt.io Order ID, I receive an error message
• From the Kio mobile app, my devices are visible but cannot be edited (greyed out)