Kio Cloud

Company Settings

• Getting started with Company Settings
• Entity Type management
• Entity management
• Add or update Entities in bulk (CSV import)
• Entity assigned tag management
• Room Type management

See all 11 articles

Device Health Monitoring

• Getting started with Device Health
• About Device Health Alert Rules
• Device Health Dashboard - get insights into device alert history
• Create and manage Alert Rules in Device Health
• Alert Rule examples by use case
• View and respond to alerts in Device Health

Device Management

• Getting started with Device Management
• Add devices by claiming your Kontakt.io Order ID
• Manage user access to Device Management 2.0
• Manage user device-level access
• Manage the Deployment Status of your devices
• Device Management Dashboard

See all 19 articles

Smart Location

• Getting started with Smart Location
• Set up and manage Smart Location
• View real-time data from your Smart Location floors

Policy Foundry

• Getting started with Policy Foundry
• Create a new policy to monitor a condition
• View and update your policies
• Create a policy stream action
• Streams event data
• Create a policy email action

See all 7 articles

Users

• Getting started with user management
• Add and manage users
• Update your password
• Roles by Kio Cloud apps
• Roles by Kio Apps
• Legacy Users app guide

Advice and troubleshooting

• When I enter my Kontakt.io Order ID, I receive an error message
• From the Kio mobile app, my devices are visible but cannot be edited (greyed out)