Kio Cloud

Device Management

• Getting started with Device Management
• Add devices to Kio Cloud by claiming your Kontakt.io Order ID
• Add and manage third-party external devices
• About device power saving management
• About synchronizing devices to receive pending configuration updates
• Update the settings for multiple devices at the same time

See all 11 articles

Device Health Monitoring

• Getting started with Device Health
• Create and manage Alert Rules in Device Health
• View and respond to alerts in Device Health
• View alert history from the Device Health Dashboard
• Alert Rule setup examples by use case

Smart Location

• Introduction to Smart Location
• Set up and manage Smart Location
• View real-time data from your Smart Location floors

Policy Foundry

• Introduction to Policy Foundry
• View and update your policies
• Create a new policy to monitor a condition
• Create a policy stream action
• Create a policy email action
• Create a policy text (SMS) message action

Users

• Introduction to user management
• Add users
• Assign beacon sharing permissions
• Reset your Kio Cloud password

Advice and troubleshooting

• When I enter my Kontakt.io Order ID, I receive an error message
• From the Kio mobile app, my devices are visible but cannot be edited (greyed out)