Beacons added in web panel not reflecting in the Android App

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3 comments

  • Greg

    I have the same problem. Did you end up getting a response?

    I asked the same thing over a month ago

    https://support.kontakt.io/hc/en-gb/community/posts/360002968919-Android-App-My-Devices-not-showing-any-devices

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  • Vinay Divakar

    Yes. They said the Android app has some bugs and they are currently working on fixing it. They also suggested me to try with the iOS App. In iOS, though the app is able to detect my beacons there is some other sync issue. I am in touch with the support team to resolve this in iOS.

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  • Damian Kuźma

    Hi,

    I am really sorry guys for the issues that you are experiencing with the mobile app.

    The new version is still under testing phase and it will be released as soon as we get a green light from our QA's. It is taking a bit longer than anticipated.

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