Frequently Asked Questions
Find answers for the most common questions
- Wrong Order ID
- How to turn ON/OFF Card Beacon
- Double Battery beacon
- Lithium batteries discharge curve
- Why aren't my beacons visible on the Kontakt.io Management app?
- How to check the battery level on your beacons
- How to write a good support request?
- Physical Web/Eddystone-URL tips and best practices
- My beacon is not working, what do I do?
- What is the range of each beacon?
- How often do Kontakt.io Beacons broadcast their signal?
- Can you determine the position of a device using beacons?
- Is the Kontakt.io Beacon casing waterproof?