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  2. Tech Support
  3. Frequently Asked Questions

Frequently Asked Questions

Find answers for the most common questions

  • Wrong Order ID
  • Why aren't my beacons visible on the Kontakt.io Administration app?
  • What is the range of each beacon?
  • Smart Beacon Double Battery Pack
  • Lithium batteries discharge curve
  • How to check the battery level on your beacons
  • How often do Kontakt.io Beacons broadcast their signal?
  • Can you determine the position of a device using beacons?
  • My beacon is not working, what do I do?
  • How to write a good support request?
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