Submit a request – Knowledge Base

Your email address

Priority(optional)

Your phone number(optional)

Include the country code and only numbers are allowed. Example: 18885551212

Subject

Description

Provide a detailed description of your request. If related to an order, include the Order ID. If related to specific devices, provide their Unique IDs or MAC addresses.

What do you need help with?

Choose the topic of your request

Which device type do you need help with?(optional)

Which app you need help with?(optional)

Which API do you need help with?(optional)

Which SDK do you need help with?(optional)

What are you interested in?(optional)

Return details(optional)

Let's us know are what you'd like to return and the reason

Kio Cloud account email(optional)

Provide your Kio Cloud account email address

Attachments(optional)

Add file or drop files here