Epic RTLS integration with Kontakt.io

15–30 ft accuracy (3–60s latency)

BLE-enabled Wi-Fi Access Points or Kontakt.io Portal Light Gateways.

Ideal for basic use cases such as staff duress visibility, asset visibility, and wayfinding.

Room-level certainty (<5s latency)

Battery-powered Kontakt.io Portal Beams or Mini Beams mounted on ceilings.

Ideal for automation & orchestration—including precise staff duress visibility, nurse credentials in MyChart Bedside, automated nurse call cancellation, dynamic PAR-level inventory, and streamlined patient flow, discharge, and room turnover.

Associate RTLS tags with patients in Hyperspace or Welcome 

Staff links Kontakt.io Tags to patients during admission or registration workflows—ED Arrival, L&D Arrival. From the Status Board patients can also self-assign themselves to a tag at a kiosk using Welcome.

Tags can auto-disassociate at discharge or when moving from an RTLS-enabled location to a non-RTLS location.

Fits existing workflows, reduces errors, keeps charts clean without manual cleanup

Show patient locations across Epic views—Patient Lists, Unit Manager, Unit Map, Storyboard 

Patient locations are automatically updated when they move.

For example, when a hospitalist is doing their rounds, they can see in Patient Lists that a certain patient is currently at radiology, so they can plan to visit a different patient first.

Care teams always know where patients are, improving care coordination

Use patient location updates to record surgical case tracking events 

Patient location events are logged to track a patient’s status during surgery. For example, when the patient arrives in pre-op, enters the operating room, moves to PACU, or when anesthesia starts and ends.

Custom rules can also be applied to support atypical patient movement scenarios, keeping case tracking accurate in real-world workflows.

More accurate case documentation, fewer missed steps

Automate transfers and discharges 

Patient status updates the moment a location change is detected.

Eliminates manual updates, improves throughput, ensures accuracy

Automatically update treatment teams and log patient events in the ED 

When a clinician is in the same location as patient—such as in the patient's room—automatically assigns the clinician to the patient's treatment plan.

This feature requires patient-provider co-location messages and currently can be used only in the emergency department (ED).

Reduces manual tracking, improves care coordination

See which clinicians have visited a patient 

All staff visit history is automatically recorded.

Clinicians can review which providers have visited a patient over time.

Improves patient continuity of care and visibility into patient stay and consults

Document procedure staff in and out times 

Staff entry/exit time is captured automatically.

Saves nurses time, more accurate documentation

Document staff arrivals during codes or specialty interventions 

The specialty narrator uses the staff location data to automatically mark staff “Arrived” during a code, trauma, or other specialty intervention.

Faster, more accurate documentation during emergencies, improves accuracy in staff arrival documentation

Staff can discreetly trigger a duress alert directly from their badge

Alerts instantly share their real-time location, enabling faster response and creating a safer care environment.

Faster emergency response through real-time location alerts, enabling staff to discreetly call for help from anywhere, enhancing their safety while reducing response times and minimizing incidents

Show staff locations in the Unit Manager and Unit Map 

Clinicians can see the current location of a staff member and other staff members can quickly see a physician or nurse’s location by clicking their name in the Unit Map sidebar, which highlights the room that they’re in.

Improves team coordination and visibility

Show patients who’s in the room in MyChart Bedside 

Patients and proxy users can use MyChart Bedside to see the names of the clinicians who are currently in the patient's room and when each member of the treatment team was last in the patient’s room.

Builds trust and clarity by showing patients their care team

Show patients who’s stopping by and personalize the Epic Monitor 

Notifications appear when staff enters a patient’s room.

You can also use staff locations to personalize the Patient Dashboard view and patient lists on the Epic Monitor.

Improves patient satisfaction by making visits transparent, personalizing the in-room experience

Show the location of nearby devices in a patient’s unit 

From workstations or mobile devices, staff can locate nearby devices and see whether they’re available or in use.

Saves time, reduces delays in care

Automatically associate medical devices with patients 

Suggests the right device to associate with the patient based on its presence in the patient’s room.

When an associated device is no longer in the room with the patient, the system reminds staff to remove the association.

Improves accuracy, eliminates manual steps