The Staff Safe Safety Summary provides analytics of all staff duress alerts - providing insights into alert trends, response times, and alert resolutions. You can interact with the chart data by clicking on bars, locations, or segments to get detailed insights and filter the data further.
Safety Summary
The following details the features and metrics of the Safety Summary available from the Dashboards menu.
Filters
When a filter is set, it is applied to all metrics.
Resolution Codes: view metrics by all or specific Resolution Codes.
Location: view metrics by all or specific location, from campus-wide overviews down to individual buildings and floors within buildings.
Date Range: view metrics by the available time periods or set a custom date range.
Overall metrics
These metrics offer a comprehensive overview of all alert activity, accompanied by visual indicators that signal any changes in alert metrics compared to the preceding date range. For instance, when viewing the Last 30 days the visual indicators depict whether the metrics have increased or decreased in comparison to the prior 30 day time period.
| Metric | Definition |
|---|---|
| Alerts | The total number of alerts. Offers a high-level view of the overall frequency of alerting incidents, useful for trend analysis. |
| Avg. Alerts/Day | Average number of alerts activated daily. Helps gauge the average duress or assistance alerting incidents. |
| Avg. Time to Acknowledge | Average duration of time taken to change the status of an alert to Acknowledged after it's been activated. Specifically, this is the time between when an alert was activated by a button press event to when someone changed the alert's status to acknowledged. |
| Avg. Alert Duration | The average duration of time from alert activation to resolution. Indicates overall effectiveness in handling incidents; a shorter duration may signify faster acknowledgment and resolution. |
Alerts by role
This metric segments alerts by Staff Roles. This metric can aid in identifying roles that are most frequently faced with duress situations in need of assistance.
You can interact with the chart by selecting a bar within the chart to view more details, and also select a role from the x-axis to filter the chart by role for more targeted insights.
Alerts by location
Segments alerts by specific location, along with the ability to group by room, floor, or building. Can aid in pin-pointing high-risk areas or locations that may benefit from additional resources or safety measures.
You can interact with the chart by selecting a location to view the alert count detail.
Alerts by Day/Week and Time
Segments the frequency of alerts across different days of the week and time (hour) within each day. Can aid in identifying peak times/days of alerting incidents that may benefit from additional resources or safety measures.
You can interact with the chart by selecting a specific time period to view additional details.
Response time
Segments the alerts by response time based on the time from when the alert was activated to when it was acknowledged and when it was resolved.
The metrics can be filter to: Group by Hour of Day, Floor, and Building.