In Kio Entity Manager, the Select Action screen provides each of the workflows available. Some workflows are specific to the Kontakt.io device model. For example, the Activate Sticker Tag requires NFC, so its is not available for an iPad. Use this reference to confirm which workflows are available on each mobile device before you start a task.
Actions by device
| Action | iPhone | iPad | Android |
|---|---|---|---|
| Assign Tag to Asset | Yes | Yes | Yes |
| Assign Badge to Staff | Yes | Yes | Yes |
| Activate Sticker Tag | Yes | No | Yes |
See Supported tag and badge models for the full list of accepted device models per workflow.
Reporting an issue from inside the app
If Kio Entity Manager shows an error or you notice a problem, report it from inside the app. There are two ways to open the in-app bug reporter.
- Two-finger swipe left from any screen on iPhone, iPad, or Android.
- Send bug report button on certain error screens, including Tag Cannot Be Assigned and Badge Cannot Be Assigned.
Both open the same reporter, which attaches app logs and device context before sending the report to Kontakt.io support.