Each workflow in Kio Entity Manager accepts a specific set of device models, and the app rejects anything outside that list during the verification step. Use this reference to confirm a model is supported before starting a workflow.
Assign Tag to Asset
When you start this workflow on iPhone or Android, the app asks whether you are scanning a Sticker Tag or another tag type, because each path supports a different set of models. iPad has no NFC reader, so it starts directly on the Other Tag path and reads every model by QR.
Sticker Tag path
The Sticker Tag path is dedicated — only Sticker Tags pass verification here.
| Model | Scan method |
|---|---|
| Sticker Tag | NFC tap (iPhone, Android); QR scan (iPad) |
Other Tag path
The Other Tag path covers all of the non-sticker Kontakt.io tags. On iPad, this same path also accepts Sticker Tags via QR scan.
| Model | Notes |
|---|---|
| Asset Tag 2 | Standard asset tag |
| Asset Tag 2 Mini | Smaller form factor asset tag |
| Nano Tag | Compact tag for small assets |
| Nano Tag IR | Nano Tag variant with IR for room-level location |
| Nano Series | Nano Series device |
Assign Badge to Staff
These are the models the app accepts when assigning a badge to a staff member.
| Model | Notes |
|---|---|
| Smart Badge | Standard staff badge |
| Smart Badge 3 Mini | Smaller form factor staff badge |
The app also accepts Asset Tag 2 and Asset Tag 2 Mini in this workflow.
Activate Sticker Tag
This workflow accepts Sticker Tags only.
| Model | Scan method |
|---|---|
| Sticker Tag | NFC tap on iPhone and Android. On iPhone, you can also enter the MAC manually if the NFC read fails. Android does not have a manual fallback. |
Cross-platform notes
- The supported model lists match between iOS and Android for every workflow.
- Devices must be in Device Management inventory before they can pass the workflow's verification step. Devices are added by claiming the Order ID from the Kontakt.io packaging or order confirmation email in Device Management.
- If you scan a model that is not on the workflow's list, the app shows Tag ID Not Found or Badge ID Not Found during verification. Switch to the correct workflow, or confirm the device is in inventory and listed under the expected model.