At anytime, you can update the configuration of your Kontakt.io BLE-only Tags and Infrastructure devices from Kio Cloud Device Management. When a configuration update is made a device, it's set to a pending configuration status and must synchronize to receive and download the update.
Topics include:
The BLE to Wi-Fi gateway infrastructure determines how BLE-only devices synchronize to receive configuration updates. Regardless of your infrastructure, pending updates can always be synchronized locally at a device with the Kio Setup Manager app.
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BLE to Wi-Fi gateway infrastructure |
Synchronization method |
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Kontakt.io Portal Lights Portal Lights are both a Bluetooth® Low Energy (BLE) receiver and transmitter for Kontakt.io BLE-only devices, and connect to the local Wi-Fi network to send and download data from Kio Cloud. |
BLE Tags and Infrastructure devices receive over-the-air (OTA) configuration updates over their Bluetooth connection from a nearby Portal Light. For OTA configuration updates:
OTA updates may take a few to several minutes to complete. The amount of time to receive and apply updates depends upon several factors. Including, but not limited to:
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No BLE to Wi-Fi gateway infrastructure |
Pending configuration updates are required to be synchornizedlocally at a device with the Kio Setup Manager app. |
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Cisco Spaces integration |
Configuration updates are received OTA from Bluetooth-enabled Cisco Access Points. Please refer to the Cisco Spaces Help Center and Documentation resources for details. |
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Cisco Meraki Access Point integration When your Kontakt.io deployment is integrated with Meraki Access Points, Kontakt.io configuration updates are made from Kio Cloud Device Management. |
Pending configuration updates are required to be synchornizedlocally at a device with the Kio Setup Manager app. |
From Kio Cloud Device Management, the synchronization status of a device indicates if it has a pending setting update.
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From Kio Cloud, go to Device Management 2.0.
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From the left menu, select the device category, either Tags or Infrastructure devices.
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To quickly locate the devices with a pending update, from the Search & Filter Add Criteria (1) drop-down, select Synchronizing (2) > set the filter to Not Synchronized (3). The list only displays those devices that are required to be synchronized to receive a pending update.
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To view the details of the pending update, select a device to view its profile. From the displayed tabs, the tab with the sync icon (2) indicates a pending update.
To view the pending update details, select the tab (2) > from the details, there is a pending setting update notification(1) and the setting update displays the sync icon (3) .