In this article, you'll learn how to add Kontakt.io IoT devices to your Cisco Spaces account. This is achieved by claiming your Kontakt.io Order ID within Cisco Spaces, which adds the order's devices to your device inventory.
If you need assistance or have a question, be sure to submit a request to the Kontakt.io support team.
Important
If you are just beginning your journey with Kontakt.io and Cisco Spaces, please see Kontakt.io IoT devices with Cisco Spaces deployment guide. This article guides you through the required integration steps for a successful first-time deployment. Once you've completed the integration steps, you can refer back to this article whenever you need to claim additional Kontakt.io orders.
Topics in this article:
You'll need the Kontakt.io Order ID provided on the Quick Start Guide included in the order packaging. The Order ID is also provided in your order confirmation emails.
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Log in to your Cisco Spaces account.
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From the left-menu, go to IoT Services > Device Management.
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Select Onboard Devices > Floor Beacons > Next.
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Enter your Kontakt.io Order ID (it's case sensitive) > and select Add to Inventory.
Click on image to view in full screen.
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Verify the Kontakt.io devices were successfully claimed. Ffom Device Management, go the Devices tab > Floor Beacons > Claimed Devices > verify the devices are listed.
Kontakt.io IoT devices are identified as Floor Beacons.
If you've activated the Kio Cloud app, the Kontakt.io team will integrate your Cisco Spaces Maps with your Kio Cloud Smart Location. Also, if your Kontakt.io order claimed in Cisco Spaces included Kontakt.io Portal Beams, our integration team will provision these devices within your Kio Cloud account to ensure they are ready for installation.
To request this required integration, send an email to support@kontakt.io. Our integration team will contact you to verify we have what's needed to begin the integration.
Please include the following information in your email:
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Your contact details; name, phone number
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Cisco Spaces account detail (admin account)
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Your Kio Cloud account email address
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The Kontakt.io Order ID claimed within Cisco Spaces
During this step you will set up your Kontakt.io IoT devices to get them deployed and ready for use. This step varies by the device type, that being Tags or Portal Beams.
If you submitted a Cisco Spaces integration request, once you receive confirmation that it's been completed, you can then proceed to set up your devices.
Tags are devices that are moving that being either attached to mobile equipment or are wearables that are worn by people. Setting up Tags only require you to verify they are powered on and ready for use.
Select the Tag model being deployed to learn more about its power features.
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Asset Tag 2 (by default, delivered with their power ON and ready for use)
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Smart Badge (by default, delivered with their power ON and ready for use)
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Nano Tag (must be powered on for use)
Portal Beams, categorized as Kontakt.io Infrastructure devices, are stationary and maintain a fixed position within a given location. Unique to Portal Beams, they are required to be set up and installed using the Kio Setup Manager mobile app and are assigned to their room installation location within Kio Cloud Smart Location.
Our integration team will notify you when your Portal Beams have been provisioned within your Kio Cloud account and are ready for installation.