When you receive a Kontakt.io order, it's time to begin your journey with Kontakt.io and Cisco Spaces. This comprehensive guide will walk you through each step, ensuring a successful deployment experience. If you have any questions or need assistance, please reach out to our support team.
Note
If you are deploying Portal Beams for room occupancy, go to Deployment guide: Portal Beam room occupancy with Cisco Spaces.
Visual overview of the deployment journey.
Topics in this article:
Before you begin your deployment, the following prerequisites must be met.
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Cisco Spaces account set up with an ACT license. Learn more from the Cisco Spaces Setup Guide.
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Cisco Spaces: IoT Services (Wireless) prerequisites are met.
This includes controllers added and active, Access Points connected and added to Maps, IoT Manage Streams enabled, and Access Points synchronized.
Refer to the IoT Services Configuration Guide (Wireless) for complete details and instructions.
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Cisco Spaces Maps with floor images setup is complete. Learn more from the Track and Trace Manage Maps instructions.
A Kontakt.io Kio Cloud account is required for integration with Kontakt.io services and solutions.
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From a web browser, go to https://cloud.kontakt.io/register.
If you’re located in the UK/Europe, go to http://cloud.uk.kontakt.io/register.
A Kio Cloud account activation is sent to your email address. It may take a few minutes for the email to arrive. Please be sure to check your junk/spam folder. The email will be sent from hello@kontakt.io.
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From the Kio Cloud account activation email, select VERIFY YOUR ACCOUNT.
If you did not receive the email, check your Junk/Spam folder - the email is sent from hello@kontakt.io. If you need additional assistance, submit a request to our support team.
Note
If you would like implement Single sign-on (SSO) with Kio Cloud, submit a request to our support team.
Claiming a Kontakt.io Order ID within Cisco Spaces adds the order's devices to your Cisco Spaces device inventory.
You'll need the Kontakt.io Order ID provided in the Quick Start Guide included in the order packaging and also in the order confirmation emails.
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Log in to your Cisco Spaces account.
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From the left-menu, go to IoT Services > Device Management.
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Select Onboard Devices > Floor Beacons > Next.
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Enter your Kontakt.io Order ID (it's case sensitive) > and select Add to Inventory.
Click on image to view in full screen.
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To verify the Kontakt.io devices were successfully claimed, from Device Management, go the Devices tab, Floor Beacons > Claimed Devices > verify the claimed devices are listed.
Kontakt.io IoT devices are identified as Floor Beacons.
For complete details, see the Cisco DNA Spaces: IoT Services Configuration Guide (Wireless). Configuration > Beacons and Tags article (Claiming a beacon).
This step activates the integration between your Cisco Spaces and Kio Cloud account.
Note
If you have been working with Kontakt.io and we did not include Kio Cloud in your deployment plan, you can skip this step and step 4. Not all solutions require Kio Cloud, such as Indoor Wayfinding.
To learn more about the Kio Cloud platform, please reach out to your Kontakt.io pre-sales engineer or our sales team.
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From your Cisco Spaces account, go to the App Center.
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Locate and select the Kontakt.io Kio Cloud app for your geographical location. For US and North America locations, select Kio Cloud; for UK and Europe locations, select Kio Cloud UK.
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Select Activate.
If you've activated the Kio Cloud app, the Kontakt.io team will integrate your Cisco Spaces Maps with your Kio Cloud Smart Location. Also, if your Kontakt.io order included Kontakt.io Portal Beams, our integration team will provision these devices within your Kio Cloud account to ensure they are ready for installation.
To request this required integration, send an email to support@kontakt.io.
Please include the following information:
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Your contact details: name, phone number
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Cisco Spaces account detail (admin account)
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Your Kio Cloud account email address
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The Kontakt.io Order ID claimed within Cisco Spaces
During this step you will set up your Kontakt.io IoT devices to get them deployed and ready for use. This step varies by the device type, that being Tags or Portal Beams.
If you submitted a Cisco Spaces integration request, once you receive confirmation that it's been completed, you can then proceed to set up your devices.
Tags are devices that are moving and are either attached to mobile equipment or are wearables that are worn by people. Setting up tags only require you to verify they are powered on and ready for use.
Select the Tag model being deployed to learn more about its power features.
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Asset Tag 2 (by default, delivered with their power ON and ready for use)
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Smart Badge (by default, delivered with their power ON and ready for use)
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Nano Tag (must be powered on for use)
Portal Beams, categorized as Kontakt.io Infrastructure devices, are stationary and maintain a fixed position within a given location. Unique to Portal Beams, they are required to be set up and installed using the Kio Setup Manager mobile app and are assigned to their room installation location within Kio Cloud Smart Location.
Our integration team will notify you when your Portal Beams have been provisioned within your Kio Cloud account and are ready for installation.
Kontakt.io IoT devices, along with the Kio Cloud platform, deliver multiple use-case solutions from asset tracking, staff duress and safety, patient experience and safety, room and seat-level occupancy, building people footfall traffic, to indoor environmental monitoring.
When the Kio Cloud app is activated from Cisco Spaces, along with a Kontakt.io Cloud subscription, be sure to learn more about Kio Cloud data to begin your IoT integration with Kontakt.io.
If you have questions or need assistance, reach out to our support team or your Kontakt.io Sales Consultant.
From Cisco Spaces, you can monitor and manage your Kontakt.io IoT devices. For complete details, please refer to the Cisco Spaces Support resources.
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Manage device inventory - from Device configuration, Groups, Policies, and Settings.
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Configure devices