When you receive your Kontakt.io order, it's time to begin your journey with Kontakt.io and Cisco Spaces. Kontakt.io IoT devices deliver multiple use-case solutions from asset tracking, staff duress and safety, patient experience and safety, occupancy, to indoor environmental monitoring.
This guide will walk you through each step, illustrated in the image below, to ensure a successful deployment. If you have any questions or need assistance, please reach out to our support team.
Note
Deploying Portal Beams for room occupancy? Go to Deployment guide: Portal Beam room occupancy with Cisco Spaces.
Deploying Beam Minis for room-level certainty? Go to Beam Mini deployment and installation.
Topics in this article:
Before you begin your deployment, the following prerequisites must be met.
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Cisco Spaces account set up with an ACT license. Learn more from the Cisco Spaces Setup Guide.
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Cisco Spaces: IoT Services (Wireless) prerequisites are met.
This includes controllers added and active, Access Points connected and added to Maps, IoT Manage Streams enabled, and Access Points synchronized.
Refer to the IoT Services Configuration Guide (Wireless) for complete details and instructions.
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Cisco Spaces Maps with floor images setup is complete. Learn more from the Track and Trace Manage Maps instructions.
A Kontakt.io Kio Cloud account is required for integration with Kontakt.io services and solutions.
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From a web browser, go to https://cloud.kontakt.io/register.
If you’re located in the UK/Europe, go to http://cloud.uk.kontakt.io/register.
A Kio Cloud account activation is sent to your email address. It may take a few minutes for the email to arrive. Please be sure to check your junk/spam folder. The email will be sent from hello@kontakt.io.
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From the Kio Cloud account activation email, select VERIFY YOUR ACCOUNT.
If you did not receive the email, check your Junk/Spam folder - the email is sent from hello@kontakt.io. If you need additional assistance, submit a request to our support team.
Note
If you would like implement Single sign-on (SSO) with Kio Cloud, submit a request to our support team.
Claiming a Kontakt.io Order ID within Cisco Spaces adds the order's devices to your Cisco Spaces device inventory.
You'll need the Kontakt.io Order ID provided on the Quick Start Guide included in the order packaging. The Order ID is also provided in your order confirmation emails.
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Log in to your Cisco Spaces account.
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From the left-menu, go to IoT Services > Device Management.
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Select Onboard Devices > Floor Beacons > Next.
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Enter your Kontakt.io Order ID (it's case sensitive) > and select Add to Inventory.
Click on image to view in full screen.
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Verify the Kontakt.io devices were successfully claimed. Ffom Device Management, go the Devices tab > Floor Beacons > Claimed Devices > verify the devices are listed.
Kontakt.io IoT devices are identified as Floor Beacons.
For complete details, see the Cisco DNA Spaces: IoT Services Configuration Guide (Wireless). Configuration > Beacons and Tags article (Claiming a beacon).
This step activates the integration between your Cisco Spaces and Kio Cloud account.
Note
If you have been working with Kontakt.io and we did not include Kio Cloud in your deployment plan, you can skip this step and step 4. Not all solutions require Kio Cloud, such as Indoor Wayfinding.
To learn more about the Kio Cloud platform, please reach out to your Kontakt.io pre-sales engineer or our sales team.
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From your Cisco Spaces account, go to the App Center.
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Locate and select the Kontakt.io Kio Cloud app for your geographical location. For US and North America locations, select Kio Cloud and for UK and Europe locations, select Kio Cloud UK.
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Select Activate.
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From your Cisco Spaces account, go to IoT Services > Device Management.
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From the top menu, select Devices > select the Mac Address of a device > from the Beacon Configuration section, select Advance Configuration > select Confirm.
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From the Server API Key section, select Copy to clipboard. You'll need this API Key in the next step.
In this step, using your Cisco Spaces Device Management API Key, you'll complete a one-time setup to synchronize the Kontakt.io devices claimed in Cisco Spaces with your Kio Cloud account. Once complete, Kio Cloud automatically synchronizes daily with Cisco Spaces Device Management. allowing you to view and manage your devices from either platform.
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Sign in to your Kio Cloud account.
US region: go to https://cloud.kontakt.io
UK region: go to http://cloud.uk.kontakt.io
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From your Kontakt.io Launchpad, select Device Management 2.0.
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From the left menu, go to Add Devices > select Device Federation.
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From the Add Devices via Device Federation, enter in your Cisco Spaces Device Management API Key > select Create.
This step results in the Kontakt.io team importing your Cisco Spaces Maps into your Kio Cloud Smart Location. Once complete, you can access your maps from Smart Location.
The Kontakt.io will also activate the Kio Workspace Insights app to view the Portal Beam real-time seat or floor traffic occupancy.
To request a map import, submit a Kontakt.io Support Request.
Please include the following information:
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Description: Cisco Spaces map import and activate Kio Workspace Insights app.
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Your contact details: name, phone number
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Cisco Spaces account detail (admin account)
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Your Kio Cloud account email address
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The Kontakt.io Order ID claimed within Cisco Spaces
Once all of the above steps are complete, you can begin your journey with Kontakt.io.
With the Kio Cloud app activated from Cisco Spaces, along with your Kio Cloud account and a Kontakt.io Cloud subscription, be sure to learn more about Kio Cloud data to begin your IoT integration with Kontakt.io.
Ensure your Kontakt.io devices are ready for use:
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Asset Tag 2: By default, shipped from Kontakt.io with its power turned ON. If a tag is shipped with its power OFF, its packaging will include a sticker indicating that it must be powered ON before use.
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Smart Badge: By default, shipped from Kontakt.io with its power turned ON. If a badge is shipped with its power OFF, its packaging will include a sticker indicating that it must be powered ON before use.
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Nano Tag: Required to be activated on before use.
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Nano Tag IR: Required to be activated before use.
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Sticker Tag: Required to be activated before use with the Kio Setup Manager mobile app.
If you have questions or need assistance, reach out to our support team or your Kontakt.io Sales Consultant.
From Cisco Spaces, you can monitor and manage your Kontakt.io IoT devices. For complete details, please refer to the Cisco Spaces Support resources.
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Manage device inventory - from Device configuration, Groups, Policies, and Settings.
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Configure devices