Manage Alert Rules

Use the Alert Rules list to review, edit, duplicate, enable, disable, or delete Alert Rules.

Each rule shows its status, name and severity, the locations and assets it covers, its conditions, how people are notified, and when it was last updated. Use this page to keep alert coverage and notifications up to date as your assets, locations, teams, or response workflows change.

Before you begin

• You're signed in with the Asset Tracker Administrator role.

View and find Alert Rules

1. From your Kontakt.io Launchpad, select Asset Tracker.
2. Go to Settings > Alert Rules.
3. Review the Alert Rules list.

Each rule shows:

• Status: A toggle that enables or disables the rule, with Enabled or Disabled under it. Disabled rules are grayed out.
• Name: The rule name, with its severity and alert type (Location or Par level) under it. Select the name to open the rule on its Summary step, where you can review and edit it.
• Locations: The campuses, buildings, and floors the rule covers, and for PAR Level rules, the room types.
• Applies to: The assets, asset types, or Groups covered by the rule.
• Conditions: What triggers an alert: On enter or On exit for Location rules, or the Par Level status, such as Par level: Critical, for PAR Level rules.
• Notifications: How people are notified: Email, SMS, or Webhook. Reminders and Escalations appear under them when the rule has them. See About Alert Rules actions and notification recipients.
• Updated: When the rule was last changed, and by whom. A Created column is also available; it is hidden by default.
• Actions: Icons to edit, duplicate, or delete the rule.

You can choose which columns to show, and reorder or resize them.

Use Search to find a rule by name. Use Filters to show rules by Status (Enabled or Disabled) or Alert Type.

Edit an Alert Rule

1. From your Kontakt.io Launchpad, select Asset Tracker.

2. Go to Settings > Alert Rules.

3. From the list, select the Alert Name, or select the Edit icon in the Actions column. The rule opens on its Summary step.

4. Find the section to change and select its edit icon to go to that step. You can also select a step in the step bar, or use Back and Next.

   Settings you can update include:

   • Rule name or description
   • Severity
   • Locations
   • Assets, asset types, or Groups covered by the rule
   • Notification methods and recipients
   • Reminders
   • Escalations

5. Select Save. Save is available only after you change a setting.

6. Review the sections listed in the confirmation, then select Update rule. If the rule is enabled, the changes take effect immediately.

To leave without saving, select Cancel, then select Discard changes. Select Keep editing to return to the rule.

There is no enable option while you edit a rule. To enable or disable it, use the status toggle in the Alert Rules list, as described in Enable or disable an Alert Rule below.

Changes apply to alerts triggered after you save the rule. Existing alerts are not changed.

Duplicate an Alert Rule

Duplicate an Alert Rule when you want to create a similar rule without starting from scratch.

1. In the Alert Rules list, find the rule you want to duplicate.

2. In the Actions column, select the Duplicate icon.

   The copy is saved immediately, named after the original with "Duplicate" added to the end. Reminders and escalations are not copied. The copy has the same status as the original, so a copy of an enabled rule is enabled as soon as it is saved.

3. Select the copy's name to open it on its Summary step, and review each section, especially:

   • Rule name
   • Locations
   • Assets, asset types, or Groups covered by the rule
   • Notification methods and recipients

4. Add any reminders and escalations the copy needs.

5. Update anything that should be different, select Save, then select Update rule.

If the original rule is enabled, the copy is enabled as soon as it is created. Review it promptly, or disable it until it is ready.

Enable or disable an Alert Rule

Use the status toggle in the Alert Rules list to enable or disable an existing Alert Rule.

1. In the Alert Rules list, find the rule you want to update.

2. In the Status column, set the toggle to enable or disable the rule.

   

3. In the confirmation dialog, review what the rule covers, then select Enable rule or Disable rule. To leave the rule as it was, select Cancel.

   The dialog is titled "Enable “[rule name]”?" or "Disable “[rule name]”?". It summarizes the rule's Applies to, Locations, and Notifications, and explains the effect: "Monitoring starts immediately. Alerts and notifications will be sent whenever this rule's conditions are met." or "Monitoring stops immediately. No one will be alerted or notified when this rule's conditions are met until it's enabled again."

   

   The rule then shows Enabled or Disabled under its toggle.

An enabled rule can trigger alerts and send notifications. A disabled rule does not trigger alerts or send notifications.

Asset Tracker continues to locate and report the assets covered by a disabled rule, but no alert is triggered until the rule is enabled again.

Reduce notifications without disabling a rule

The status toggle is not a personal notification setting, so it is the wrong tool for reducing the alerts one person receives. If specific people are receiving too many notifications, or the wrong people are being notified, that is managed in the rule's Actions settings:

• Change who is notified. Remove the recipients who should no longer be notified, and add the ones who should. Recipients can be selected as Users and User groups, or added as individual email addresses and phone numbers.
• Where responsibility is divided by location, use a separate rule for each campus, building, or floor, each with its own recipients. Every location stays covered, and each recipient is notified only for what they are responsible for.
• If the problem is how often notifications arrive rather than who receives them, adjust or remove the rule's reminders.

See About Alert Rules actions and notification recipients.

Delete an Alert Rule

Delete a rule only when it is no longer needed.

1. In the Alert Rules list, find the rule you want to delete.
2. In the Actions column, select the delete icon.
3. Confirm the deletion.

Deleting a rule does not affect alerts that were already triggered.

If the deleted rule was the only enabled rule covering an asset, that asset is no longer covered by an enabled Alert Rule and no alert is triggered for it. Before deleting, check whether another enabled rule covers the same assets and locations, and whether an Escalation Alert Rule is assigned to the rule you are removing.

Result

Your Alert Rules list reflects the current alert setup. An enabled rule triggers alerts when its condition is met; a disabled rule stays in the list but does not trigger alerts until you enable it again.