By factory default, battery-powered Asset Tag 2 devices arrive from Kontakt.io powered off and require activation. The order packaging includes an Activation Required sticker to indicate the tags must be powered on before use.
Custom orders, such as orders that include Provisioning Services, and Starter Test Kits may arrive from Kontakt.io with tags already powered on and without an Activation Required sticker.
When provisioning a tag, which means assigning and attaching it to an entity such as a tracked asset, be sure to verify the tag is powered on.
Powering on a tag activates its battery.
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Press and hold the blue or red button for 5 seconds.
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The button LED blinks for a few seconds to confirm the tag is powered on
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Press and quickly release the blue or red button.
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The button LED blinks for a few seconds to confirm the tag is powered on
If the LED does not blink when you press and release the button, wait 10 seconds before trying again. The tag may still be processing the previous button press event.
Powering off Kontakt.io tags and badges is disabled by factory default. To allow a device to be powered off, this advanced configuration must be explicitly enabled per device in Device Management.
Warning
Enabling power-off is not recommended for most use cases — especially devices used for real-time location, staff safety, or alert workflows. When a device is powered off, it stops broadcasting. This disables real-time location visibility and prevents events and alerts from triggering.