Kontakt.io Portal Lights are AC-powered devices that do not contain components that require cleaning or maintenance. However, for hygiene purposes, the external housing of a Portal Light can be cleaned following the below instructions.
Warning
Before cleaning its external housing, DISCONNECT POWER from the device to avoid any electrical hazards.
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Portal Light and Portal Light 2 models: unplug the device from the AC outlet.
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Portal Light 2 IR model: turn off the main power source that supplies power to its hardwired power connection.
Portal Light and Portal Light 2 models with a passthrough outlet: Before cleaning, remove all devices plugged into the passthrough outlet.
DO NOT let the device come into contact with water or other liquids.
DO NOT use solvents, corrosive or gaseous cleaning agents.
DO NOT perform cleaning in wet or damp areas.
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Dust and debris removal: Use a soft, lint-free cloth or brush to gently remove any dust or debris from the device's external housing. Avoid using compressed air, as it may force particles into sensitive areas or damage seals.
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Damp cloth cleaning: Dampen a soft cloth with water or a mild, non-abrasive cleaning solution. Gently wipe the device casing, avoiding any openings or ports. Do not let liquid enter the device.
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Cleaning agents: You can use a mild, non-abrasive cleaning solution or alcohol-based wipes specifically designed for electronics. Ensure that the cleaning agent is compatible with the device's materials and does not contain harsh chemicals that may damage the device.
Kontakt.io recommends using the below disinfectants or equivalent for cleaning the external housing of a Portal Light. These commonly used disinfectant have undergone testing on Kontakt.io devices to ensure their compatibility and effectiveness.
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Avoid harsh substances: Do not use abrasive materials, harsh chemicals, solvents, or strong cleaning agents, as they may damage the device's exterior or seals. Avoid contact with oils, greases, and strong acids or alkalis, as they can degrade the device's protective coatings.