Roles by Kio Cloud apps

Administrator 

This role has all permissions — they can view and manage everything within the Users app.

What a user assigned to this role can do:

Role is ideal for: those responsible for managing user access to the Kio Cloud platform.

User 

This role can only update their password.

This role cannot view or manage users or view their unique API key.

Administrator 

This role has full permissions — they can view and manage everything within Smart Location.

What this role can do:

Role is ideal for: those responsible for managing the mapped location topology for all Kio solutions and the assignment and placement of install locations for Kontakt.io Infrastructure devices.

Creator 

This role has limited permissions to manage (add, edit, delete) Rooms within Floors, Footfall locations for Portal Beams, and Spaces for the Workspace Insights app, and has view-only access to all locations.

This role cannot manage (add, edit, delete) Campuses, Buildings, Floors, or Departments.

Role is ideal for: those with the responsibility of adding, editing, and deleting Rooms within Floors.

User 

This role has restricted permissions to only view Smart Location information, including each Campus, Building, and Floor.

This role cannot manage (add, edit, delete) locations or view Footfall, Spaces, and Departments.

Role is ideal for: those that only need to view location information.

Administrator 

This role has all permissions — they can view and manage everything within Device Management, including access to all menus.

What this role can do:

Role is ideal for: those responsible for managing all aspects of device inventory.

Inventory Manager 

NOTE: It's recommended to also assign a user to either the Editor All or Viewer All role. This allows them to verify device inventory actions performed were successful.

This role is restricted to managing device inventory — they can claim orders, import external devices, and activate device federation.

This role cannot manage device settings or schedule firmware upgrades.

Role is ideal for: those responsible for only managing device inventory.

Editor All 

This role is restricted to editing all device inventory — they can view and edit device settings, schedule firmware upgrades, view the Firmware Upgrades settings, and install and edit devices from the Kio Setup Manager mobile app.

This role cannot claim orders, import devices, or edit the Firmware Upgrades settings.

Role is ideal for: those responsible for installing devices, managing device settings, and scheduling firmware upgrades for all devices.

Viewer All 

This role is restricted to viewing all device inventory - they can view devices from Device Management and the Kio Setup Manager mobile app.

This role cannot perform any device management capabilities, which includes editing settings and scheduling firmware upgrades.

Role is ideal for: those that require access to view all devices, including their details and settings.

Access Manager 

IMPORTANT PREREQUISITE: those assigned to this role must also be assigned to either the Editor All or Editor role - that grants their permission to edit and assign device access.

This role is restricted to assigning device-level access to users - they can add, edit, and remove device access to users from Device Management.

This role does not have access to manage devices.

Role is ideal for: those responsible for managing user access to devices when you organization requires device access to be managed at the device level.

For more information, see Manage user device-level access.

Editor 

This role is restricted to editing devices the user has been assigned access to by an Access Manager — for their assigned devices, they can edit device settings, schedule firmware upgrades, view the Firmware Upgrades settings, and install and edit devices from the Kio Setup Manager mobile app.

This role cannot claim orders, import devices, or configure the Firmware Upgrades settings.

Role is ideal for: those responsible for installing devices, managing device settings, and scheduling firmware upgrades for specific devices.

Viewer 

This role is restricted to viewing the devices they have been assigned access to by an Access Manager - from Device Management and the Kio Setup Manager mobile app.

This role cannot perform any device management capabilities, which includes editing device settings and scheduling firmware upgrades.

Role is ideal for: those that only require access to view specific devices, including their details and settings.

Administrator

This role has all permissions — they can see and manage everything.

What this user can do:

Role is ideal for: those with the responsibility for the management of entities for all Kio solution-based apps and room management for room-level rules that apply to all of the Kio solution-based apps.

User

This role has restricted permissions to only Webhooks. Users assigned to the role have the permission to only add and manage Webhooks. Webhooks provide a method to send alerts, activated from the Kio solution-based apps and Device Health, to a third-party system.

This role cannot do anything beyond Webhooks. They to not have permission to view or access any other capabilities or menus within Company Settings.

Role is ideal for: those with the responsibility for third-party app integration. Commonly, those within an IT department.

Mobile User 

This role has restricted access to only the Kio Entity Manager mobile app with the permissions to perform the actions available within the app. Users can perform actions related to assigning assets to tags and staff to badges within the mobile app.

This role does not have access to the Entity Manager app within Kio Cloud.

Role is ideal for: those with limited responsible of only assigning tags and badges allowing them to perform these tasks from a mobile device, without needing access to entity management functions.

Staff Manager 

The role has restricted permissions to perform staff management tasks from the Entity Manager app. Users assigned to this role can view and perform all actions within the Tag Management menu, including adding and updating staff.

This role does not have access to the Asset Management menu within the Entity Manager app or the Kio Entity Manager mobile app.

Role is ideal for: those with limited responsibilities of managing staff entities for use within the Kio Staff solution-based apps.

Asset Manager 

The role only has restricted permissions to perform asset management tasks from the Entity Manager app. Those assigned to this role are granted permissions to view and perform all actions within the Tag Management menu, including adding and updating assets.

The role does not have access to the Staff Management menu within the Entity Manager app or the Entity Manager mobile app.

Role is ideal for: those with limited responsibilities of managing asset entities within the Kio RTLS solution-based apps.