In this article, you'll learn about managing who has access to your organization's Kontakt.io Kio Cloud account and their permissions. Permissions are managed by the roles assigned to each user within each of the apps activated in your account. All user management functions are accessed within the Kio Cloud Users app and is restricted to those users assigned to the Administrator role within the Users app
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Those assigned to the Administrator role within the Users app have the following user management permissions.
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Add users: a user is anyone that requires access to your organization's account.
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Assign roles: grants users' access and permissions for each app activated in your organization's account.
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Reset passwords: during a password reset, the user receives an email to reset their password.
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Enable or disable users: controls the user's sign-in access. Disabling a user effectively suspends their access without permanently removing their user profile.
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Delete users: permanently removes their user profile. All historical data associated to their user profile activity is retained in the platform.
Each user has a profile with their unique settings. A user can only update their password and view their API Key, they cannot view or edit their user profile settings or roles.
Each user profile includes:
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First and Last Name: the user's full name as it appears within the Kio-solution based apps.
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Email address: their sign-in credential, alongside their user-defined password.
A user's email can only be associated with a single Kio Cloud account.
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Unique Ext ID (optional): a secondary unique identifier. This ID is used by specific Kio solution-based apps and is recommended to be provided. For example, this maybe be their unique employee ID within your HR management system.
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Roles by app: roles define what a user can and cannot do within an app - their access and permissions.
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Update Password (Profile Settings menu): a user can update their password.
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API Key (Security menu): a user can view their unique API key. The API key is required for those integrating with our APIs and mobile SDKs.
Roles allow Administrators to control and manage the access and permissions that each user has within each of the apps. This role-based access control ensures that users only have access and permissions to the apps that are relevant to their responsibilities or use of apps.
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Each role consists of a set of permissions, which affect all users assigned to that role. For example, an app Administrator role has full permissions to all features, while other roles will have restricted permissions.
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A user can be assigned to one or multiple apps.
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If a user is not assigned a role within an app, the app will not appear in their Launchpad, effectively restricting access.
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A user can be assigned to one or multiple roles within a single app.
For detailed information on the roles and permissions specific to each app, refer to the standalone roles and permissions article for each of the apps. These articles provide the specific permissions and capabilities associated with each role. You can also find a consolidated list of roles by the sub-category of apps - Kio Cloud app roles and the Kio-solution based apps roles.
Kontakt.io offers a seamless and secure way your organization's staff to access the Kio Cloud platform by leveraging Single sign-on (SSO) technology. This means that staff can log in to Kio Cloud using your organization's SSO identity provider (IdP), which is a more secure method compared to using just a Kio Cloud username (email) and password.