Kontakt.io Tags must be assigned and attached to tracked assets—a process known as tagging or provisioning assets. Once an asset is tagged, its real-time location is available in Asset Tracker. Tagging asset can be complete from Asset Tracker or the Kio Entity Manager mobile app. See Tagging assets with the Kio Entity Manager mobile app.
If you need to replace a tag, see Replace an Asset Tag assigned to an asset.
Things to know
You must be assigned to the Asset Tracker User or Administrator role. See About user access to Asset Tracker.
You will need a tag's 12-character MAC address. You can find this printed on the side or back side of a tag.
Sticker Tag: Equipped with NFC technology this tag model must always be activated for use and assigned to an asset using the Kio Entity Manager mobile app. See Tagging assets with the Kio Entity Manager mobile app.
Properly attaching a tag to an asset and its placement is important. Learn more in Asset Tag placement guidelines and instructions.
Tag an asset from Asset Tracker
Watch a short video.
Step 1: Verify the Asset Tag is powered on
By default, Kontakt.io Asset Tags arrive from Kontakt.io powered off. Although, for large or custom orders the Tags may be shipped with their power on.
To verify if an Asset Tag is powered ON, press and quickly release a button located on its front side. If the tag's LED not blink, follow the below steps to power it ON.
Asset Tag 2: Press and hold either the blue or red button for 5 seconds. Once you observe the LED blinking, this indicates that the tag is powered ON.
Asset Tag 2 Mini: Press and hold its front-side button for 5 seconds. Once you observe the LED blinking, this indicates the tag is powered ON.
Step 2: Assign tag to an asset
From your Kontakt.io Launchpad, select Asset Tracker.
From the left menu, select Asset Management.
From the list of assets, locate the asset > select its Asset ID or Asset Name. Its profile is displayed.
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Select Edit > from its Assigned Tag setting, search by the tag's Unique ID or full MAC address > select the tag.
Tags available to assign are listed.
Select Save.
You can now attach the tag to the asset. See Asset Tag placement guidelines and instructions.
To verify the asset was properly tagged and its location data is being received, wait up to 5 minutes and then refresh the page to view the asset's location and verify the tag's status is Online. Online indicates Kio Cloud has received the tags' location data within the last 5 minutes. The tag must be within range of a BLE to Wi-Fi gateway device, such as a Kontakt.io Portal Light or other BLE-compatible Access Point.
View tag assigned to an asset
When you need to identify a tag assigned to an asset, you can quickly search for the tag using its Unique ID or 12-character MAC address. For instance, if you find a tag not currently attached to an asset, you can locate the asset it should be attached to.
From your Kontakt.io Launchpad, select Asset Tracker.
From the left menu, select Asset Management.
From the Search field, enter the tag's Unique ID or MAC address (printed on the tag).
If found, the asset assigned to the tag is listed. Select the Asset ID or Asset Name to view its profile. Its Assigned Tag setting displays the tag model, Unique ID, and MAC address. Example: Asset Tag 2 | 12qt00gK | 87:d0:82:14:b4:da