Seat Occupancy mode configures the Portal Beam to detect whether individual seats or workstations are occupied, using its thermal camera. Use this mode for open-plan offices, libraries, study spaces, or any area where per-seat utilization tracking is required.
The operation mode is set at installation and cannot be changed without re-running the installation workflow.
Before you begin
- Signed in to Kio Setup Manager mobile app with the Device Management role
- Portal Beam order is claimed in Device Management
- Smart Location is complete — campus, building, floor, and room are created for the install location
- A Portal Light is installed and online at this location — the Portal Beam relies on it to reach Kio Cloud
- Portal Beam is physically mounted at ceiling height above the seating area it will monitor, aimed downward at the seats
Steps
- Tap Install in the bottom navigation bar.
- Select Portal Beam.
- Select the device model: Portal Beam, Portal Beam IR, Beam Mini, or Beam Mini 2.
- Select Seat Occupancy.
- Scan the QR code on the Portal Beam label by tapping Scan device, or tap Enter ID manually and type the Unique ID.
- Kio Setup Manager sends the Seat Occupancy configuration to Kio Cloud. Wait for the confirmation message.
- Select the campus, building, floor, and room from the Smart Location hierarchy. Tap Next to confirm each level.
- Tap Confirm location to assign the device.
- Tap Complete when the success screen appears.
What happens next
The Portal Beam is configured for Seat Occupancy and assigned to its Smart Location room. It begins monitoring individual seat states and reporting to Kio Cloud through the nearest Portal Light.
Verify detection is working by opening the device detail view — the Occupancy field shows the current occupancy state when the device is within Bluetooth range. Run Verify thermal camera from the action menu to view a live thermal image with the seat detection overlay.