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Install a Portal Beam — Room Occupancy

Room Occupancy mode configures the Portal Beam to detect whether a space is occupied and by how many people, using its thermal camera. Use this mode for meeting rooms, patient rooms, offices, and any space where you need to know current occupancy count.

The operation mode is set at installation and cannot be changed without re-running the installation workflow.

Before you begin

  • Signed in to Kio Setup Manager mobile app with the Device Management role
  • Portal Beam order is claimed in Device Management
  • Smart Location is complete — campus, building, floor, and room are created for the install location
  • A Portal Light is installed and online at this location — the Portal Beam relies on it to reach Kio Cloud
  • Portal Beam is physically mounted at its ceiling or wall position, aimed at the open space of the room

Steps

  1. Tap Install in the bottom navigation bar.
  2. Select Portal Beam.
  3. Select the device model: Portal Beam, Portal Beam IR, Beam Mini, or Beam Mini 2.
  4. Select Room Occupancy.
  5. Scan the QR code on the Portal Beam label by tapping Scan device, or tap Enter ID manually and type the Unique ID.
  6. Kio Setup Manager sends the Room Occupancy configuration to Kio Cloud. Wait for the confirmation message.
  7. Select the campus, building, floor, and room from the Smart Location hierarchy. Tap Next to confirm each level.
  8. Tap Confirm location to assign the device.
  9. Tap Complete when the success screen appears.

What happens next

The Portal Beam is configured for Room Occupancy and assigned to its Smart Location room. It begins detecting and reporting occupancy data to Kio Cloud through the nearest Portal Light. Occupancy data appears in Workspace Insights and any other Kio Apps using occupancy data for this location.

Verify the Portal Beam is reporting by checking its device detail view — the Occupancy telemetry field shows the current people count when the device is within Bluetooth range.

To confirm the thermal camera is detecting correctly, run Verify thermal camera from the device's action menu after installation.