Sign in to Kio Entity Manager with your Kio Cloud user credentials before assigning tags or badges. The app connects to your organization's Kio Cloud account to verify devices, look up assets and staff, and save each assignment.
Before you begin
- Kio Entity Manager installed on your mobile device
- Active Kio Cloud account and your user profile assigned to the Entity Manager Mobile User role
- Internet connection
- Your Kio Cloud account region (US or UK) and account type (Tenant or Non-Tenant) — see Kio Entity Manager account and access requirements if you are unsure
- For SSO sign-in: your Tenant ID and SSO Realm, provided by your Kio User Management Administrator
Steps
Open Kio Entity Manager on your mobile device.
Tap a Region: United States, United Kingdom, or Custom Region when instructed by Kontakt.io only.
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Tap a sign-in method:
- Sign In with SSO — for accounts integrated with single sign-on
- Email and password — standard Kio Cloud credentials
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For SSO: Tap Sign In with SSO, enter your Tenant ID, then tap Continue. Enter your SSO Realm when prompted, then complete sign-in in your organization's SSO provider.
Note: If your organization does not use a Tenant ID, tap I don't have Tenant ID to continue without one. Most Kio Entity Manager users sign in with a Tenant ID provided by their administrator.
For email and password: Enter your Kio Cloud email and password, then tap Sign in.
What happens next
You are signed in and taken to the Select Action screen, which lists the workflows available on your device. The next time you open Kio Entity Manager, the app remembers your Region and the email or Tenant ID you last used.
If sign-in fails, see Can't sign in to Kio Entity Manager.