When you need to notify staff by email of an active policy excursion event, first you need to create an email action. An email action sets the recipients, event data (parameters), and text included in each notification.
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From your Kio Cloud Launchpad > select Policy Foundry > from the left menu, select Email > select ADD > select a setup option.
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Enter the below settings.
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Name: unique name that identifies the action. This name is displayed when assigning to a policy.
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Recipients: enter the email addresses of those to receive notifications.
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Subject: text provided in the email subject line.
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Text: content provided in the email body. You can add free-form text and system data (parameters).
To add system data, select the Insert Parameter option.
Figure 6. Example: device low battery email action
Email notification includes device and room location data.
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When complete, select SAVE AND EXIT.
You can now assign this email action to a policy or multiple policies.
Note
When a Policy triggers an event and a variable set in its assigned Action is null (no data available), the event will include the name of the variable name. This serves as an indicator that at the time of the event was triggered there was no data for the specific variable.
For example, if the deviceAlias variable (Notes field in Device Management) is null at the time a event is triggered, the event details (email, text, or streams action) will include the deviceAlias variable name.