Cisco Spaces and Kontakt.io integration
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Q: |
What does it mean that Kontakt.io is compatible with Cisco Spaces? |
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A: |
It means two things. First, that Kontakt.io devices are claimed and managed within Cisco Spaces that allow the Cisco Access Points to onboard, manage, configure, and read the location and telemetry data from Kontakt.io devices in a secure way. Second, that Kontakt.io’s Kio Cloud platform and Kio Apps seamlessly consume Kontakt.io device location and telemetry data that is collected by Cisco Access Points. |
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What’s the process for integrating? |
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The integration is productized and works out-of-the box. To activate the Kio App in the Cisco Spaces App center, follow the workflow in Cisco Spaces App center. |
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If I have a subscription to both Kio Cloud as well as Cisco Spaces, how do I make them work together? |
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The Kio Cloud platform is focused on delivering use case specific solutions and room-level certainty with our AI-powered Location Engine. Cisco Spaces is acting as the IoT middleware for device management. |
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Can I use any Kontakt.io device with Cisco Spaces? |
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Yes, you can use any device that has not reached an end of life status. |
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Where do I claim my Kontakt.io devices? |
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When working with the Cisco Spaces environment, all Kontakt.io devices are claimed in Cisco Spaces. Learn how to claim your Kontakt.io devices in Cisco Spaces. |
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Is the payload / telemetry content from Kontakt.io devices sent in a GATT format? |
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Kontakt.io devices broadcast location and telemetry information using the eBLE Protocol. Learn more about the Kontakt.io telemetry packet. |
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Is the connection between Kontakt.io devices and Cisco Spaces secure? |
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Yes, the connection is secure. Most of the time Kontakt.io devices are in broadcasting mode. A direct connection is only required during configuration and firmware updates and all data is fully encrypted between the source server and end device. |
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Can I update the firmware and configure devices using Cisco Spaces and Access Points? |
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Yes, you can. |
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How is Kontakt.io improving location accuracy when using Cisco Access Points? |
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A: |
Kontakt.io improves location accuracy through our Location Engine, which is an AI-based framework designed to achieve accurate, room-level location information for both people and things in indoor spaces. Learn more about the Kontakt.io Location Engine. |
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Can I use Kontakt.io Portal Beams with Occupancy with Cisco Spaces? |
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A: |
Yes, you can. Portal Beams are nativley supported by Cisco Spaces using the plugin framework. This allows Cisco Spaces partners and customers to consume precise room- and desk-level occupancy as well as footfall information directly via the Cisco Firehouse API. |
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Can I implement IR for low latency, room-level accuracy together with Cisco Access Points? |
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Yes, you can. Learn more about the Kontakt.io Location Engine. |
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What’s the difference between the Cisco Firehouse API and the Kontakt.io API? |
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A: |
When using Kontakt.io devices with Cisco Spaces, data flows from Cisco Access Points to Kio Cloud. To do this, Kio Cloud integrates with Cisco’s Firehose API that streams the real-time telemetry data collected from Kontakt.io devices. To calculate precise room-level positions, you’d use the Kontakt.io Kio Cloud Location & Occupancy API to pull enriched location information. In addition, the Kio Cloud API provides business related meta data, such as customized events (for example, staff duress panic button events) and other application specific events. |
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Q: |
Can the Kio Cloud platform be integrated with our organization's Single Sign-On (SSO) provider? |
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Yes, the Kio Cloud platform offers seamless integration with various Single Sign-On (SSO) providers. Learn more. |