You open Entity Manager but the Assets page — or the whole app — is missing.
The Assets page is missing
The Assets page is controlled by the Asset Manager role. You see the Assets page only if your account has that role. (The Staff page is controlled separately by the Staff Manager role.)
Ask your administrator to assign the Asset Manager role in the Users app. See About user access to Entity Manager.
The whole app shows a no-access message
If Entity Manager opens to a no-access message, your account has no role that opens the web app.
- If you use the Kio Entity Manager mobile app, your account may have only the Mobile User role. That role is for the mobile app and does not open the web app. Use the mobile app instead, or ask your administrator to add the Asset Manager role for web access.
- Otherwise, ask your administrator to assign the Asset Manager role.
Still missing after a role change
If the Assets page is still missing right after the role is added, sign out and sign back in so the new role takes effect.