A Room's Alerts tab shows every alert triggered for it over time, both active and resolved. That includes ambient threshold excursions, hardware errors, and offline events, and how each was resolved. Use it to investigate a recurring problem, confirm past alerts were addressed, or prepare for an audit. It is specific to one Room; to review alerts across all your locations, go to Alerts and select Alerts history.
Before you begin
- You are signed in to Temperature Monitoring.
- You have a role that can view alerts for the Room's location.
- The Room has a Monitor installed and reporting.
Steps
- From the Kontakt.io Launchpad, open Temperature Monitoring.
- Select Monitoring.
- On the Rooms tab, select the Room you want to review.
- Open the Alerts tab.
- Review the alerts for this Room. The tab lists both active and resolved alerts; filter by status or alert rule to focus the list. Each entry shows the alert type, when it was triggered, and how it was resolved.
- Select an alert to open its full record, including the activity timeline, who acknowledged and resolved it, the Corrective Action, and any notes.
Result
You can see every alert triggered for this Room and how each was handled. To produce a shareable document of this activity, generate a report. See Generate a one-time report.