Replace a Portal Light

Use the Replace workflow when swapping a Portal Light for a new unit at the same location. Kio Setup Manager transfers the existing location assignment and configuration to the replacement device, so you do not need to reconfigure the location in Kio Cloud after the swap.

Before you begin

• Signed in to Kio Setup Manager
• Replacement Portal Light is powered on and claimed in Device Management
• Wi-Fi network name (SSID) and password for the network at this location
• The outgoing Portal Light's Unique ID — note it from the label before removing the device, or find it in Device Management

Steps

1. Find the Portal Light being replaced using one of these methods:

   • Tap Devices > My Devices, search by name or MAC address, and tap the device
   • Tap Scan and scan its QR code.

2. Tap Replace Portal Lights.

3. Scan the QR code on the Portal Light being replaced or tap Enter ID manually and type its 12-characte MAC address,

4. Enter the Wi-Fi Network SSID and Password for the new device.

   Note: If the replacement device has already scanned nearby networks, you can select the SSID from the Available Networks list.

5. Tap Connect. Kio Setup Manager sends the Wi-Fi credentials to the replacement Portal Light over Bluetooth.

6. Wait while the replacement device reboots and connects — up to 1–3 minutes. The LED turns solid green when the connection succeeds.

7. When prompted, configure NTP or tap Skip if standard internet NTP is sufficient.

8. Review the location assignment. The replacement device inherits the outgoing device's Smart Location room. Confirm it is correct and tap Confirm location.

9. Tap Complete when the success screen appears.

What happens next

The replacement Portal Light is assigned to the Smart Location of the Portal Light that was replaced. Device Health resumes monitoring for the new device automatically.

If the Portal Light replaced will now longer be in use, update its Deployment status in Device Management to End of Life.