Once your Kontakt.io IoT devices are deployed, ensuring they have the latest firmware plays a critical part in their lifecycle management. Typically, a firmware release includes improvements, fixes, to new features.
Topics include:
The upgrade method is dependent on your BLE to Wi-Fi infrastructure. For those that have integrated Kontakt.io IoT devices with Cisco Spaces, device firmware is managed through Cisco Spaces.
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Method |
Infrastructure requirement |
How it works |
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Scheduled over-the-air (OTA) upgrade (managed firmware upgrades) |
Portal Lights; Kontakt.io's BLE-to-Wi-Fi gateway |
Firmware upgrades are scheduled from Kio Cloud Device Management 2.0. Scheduled upgrades allow devices to update to the next available firmware version. It may be required to schedule multiple firmware upgrades until devices reach the latest firmware version.
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iOS or Android mobile device with Kio Setup Manager mobile app |
Firmware upgrades are applied locally at a device using the Kio Setup Manager app. Devices download the next available firmware version from Kio Cloud over your mobile's device Wi-Fi connection.
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SDK Firmware Upgrade |
Mobile app integrated with the Kontakt.io mobile SDKs. |
Note
The Kontakt.io Nano Tag and Sticker Tag are non-connectable devices that only broadcast BLE packets (data) and cannot receive firmware updates.
Kontakt.io device firmware versions are incremented in their numbering, with the highest version representing the latest available firmware version. However, upgrading device firmware to the latest version may require multiple sequential upgrades until the devices reach the latest version. For example, if the latest available firmware version is 2.0 and a devices is at version 1.0, it may first be required to upgrade to version 1.3 and then version 2.0.
To learn more about released firmware versions, see the Device firmware changelog.
You can check if your Kontakt.io devices have an available firmware upgrade from Kio Cloud Device Management and locally onsite with the Kio Setup Manager app.
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From Kio Cloud, go to Device Management 2.0.
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From the left menu, select the device category, either Tags or Infrastructure devices.
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To filter devices by their firmware version, set the Filter Criteria to Firmware.
By filtering, you can get a quick glimpse into your device firmware versions.
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The Firmware filter drop-down displays the device count by each firmware version.
Select a firmware version.
From the list, locate the Available Firmware Upgrade column. When a device has an available firmware upgrade, its upgrade icon is bolded and displays the upgrade details.
To view the available upgrade details, hover your mouse over the firmware upgrade icon.
If you are nearby your Kontakt.io devices, you can use the Kio Setup Manager app to check for firmware updates. The app provides a visual indicator for each device that has an available firmware update.