Bulk installing Portal Lights is the method to get a handful to hundreds of Portal Lights ready for use. During a bulk update, you will use the Kontakt.io Fallback network to allow the Portal Lights to synchronize with Kio Cloud and download their local Wi-Fi network settings and also assign their room installation locations. Once installed, a Portal Light scans for Kontakt.io IoT Bluetooth Low Energy (BLE) devices and transmit the collected data to Kio Cloud over its connection to local Wi-Fi network.
The bulk install can also be performed when the local Wi-Fi network is not available, such as during a pre-construction phase. After the following steps are complete and the local Wi-Fi network becomes available, the Portal Lights will automatically connect to the local network.
For Enterprise Wi-Fi networks (TLS/TTLS/PEAP), submit a request to our support team. They will assist with the Portal Light network configuration.
For WPA (TKIP & AES), WP2, or Open Wi-Fi (WEP; Open & Shared) Wi-Fi networks, complete the following instructions.
Before you begin, ensure the following prerequisites are met.
Your Kontakt.io Order ID has been claimed, which adds the order's devices to your Kio Cloud account.
You have your Kio Cloud username (email) and password.
Kio Cloud Smart Location setup is complete.
Portal Light network requirements are met.
Mobile Wi-Fi hotspot (recommended) or Wi-Fi Access Point with administrator permissions.
Wi-Fi network settings the Portal Lights will connect to at their install locations.
Portal Light install locations meet the placement guidelines.
Deploying both Portal Lights and Portal Beams? First install each Portal Light and then the Portal Beams.
During this step, you will add the Kontakt.io Fallback Wi-Fi network to your mobile hotspot or a local Access Point. This step provides the Wi-Fi network connection required for the Portal Lights to synchronize with Kio Cloud and download their local Wi-Fi network settings.
Power on each Portal Light (daisy chain or use of the Portal Light passthrough outlet is recommended).
Configure your mobile Wi-Fi Hotspot or a local Access Point with the below Kontakt.io Fallback network.
Network security: WPA, WPA2-PSK, WEP
Wi-Fi Frequency: Portal Light only supports connection to a 2.4 GHz network. Portal Light 2 supports either a 2.4 GHz or 5 GHz network.
During this step, you will configure each Portal Light with local Wi-Fi network they will connect to at their install locations.
Each updated Portal Light is set to a pending configuration status. This status indicates that during their next synchronization with Kio Cloud, they will receive and download their local Wi-Fi settings.
Sign in to Kio Cloud > select Device Management 2.0 > select Infrastructure.
From the list, you can select each Portal Light being configured or set the Filter to only display Portal Light models.
To set a Filter, from the Add Criteria field, select Product > select Is and select model of the Portal Lights being installed.
Select EXPORT[quantity selected] > select Download CSV.
From the CSV file, locate the Wi-Fi network settings provided in the below table and enter the settings for each Portal Light.
To reduce the number of columns, you can delete all other columns other than the columns listed in the below table.
Do not delete or change the uniqueId or mac column.
Enter the network name; SSID
NOTE: Case sensitive
Enter one of the below protocols.
WPA_PSK (for personal WPA; TKIP & AES)
OPEN (for WEP; Open & Shared)
Enter the passphrase (network password)
NOTE: Case sensitive
wifiUserName: not applicable for WPA or OPEN protocols.
Once you have updated the CSV file, from Device Management 2.0, return to the Infrastructure menu > select IMPORT CSV > select the updated CSV file.
It can take up to 5 minutes for each Portal Light to synchronize with Kio Cloud to download its Wi-Fi network settings and then connect to this network.
Observe the Portal Lights' LED indicators. You may notice their LED cycling through various colors as they connect to the network and synchronize with Kio Cloud.
After a few minutes and their LED remains a solid GREEN, disable the Kontakt.io Fallback network from your mobile hotspot or Access Point.
Now that the Kontakt.io Fallback network is disabled, you will want to verify the Portal Lights are connecting to the local Wi-Fi network. A Portal Light connects to the Wi-Fi network every 60 seconds.
After a few minutes, verify each of the Portal Lights LED remains a solid GREEN.
If a Portal Light's LED remains RED, it could not connect to the local Wi-Fi network. For additional information, refer to the Portal Light LED indicators.
If you cannot resolve a connection issue, submit a support request.
During this step, you'll assign each Portal Light to its install location and place it at its exact location within its assigned room. This step is very important as its allows the Kio Cloud Location Engine to accuracy compute the location of Kontakt.io Tags within range of a Portal Light.
Sign in to Kio Cloud > from the Launchpad, select Smart Location.
Go to the Campus, Building, and Floor where the Portal Light is installed.
From the upper-right corner, select CONFIGURE FLOOR > select the Gateways tab.
Select ASSIGN NEW GATEWAY > from the list, select the Portal Light (search by its MAC address or Unique ID) > select ADD.
The Portal Light is placed at the center of the visible floor plan.
Select its edit icon (pencil) > from the floor plan, move the Portal Light icon to its exact location in the room > select SAVE.