Manage user access to Device Management

Administrator 

This role has all permissions — they can view and manage everything within Device Management, including access to all menus.

What this role can do:

Role is ideal for: those responsible for managing all aspects of device inventory.

Inventory Manager 

NOTE: It's recommended to also assign a user to either the Editor All or Viewer All role. This allows them to verify device inventory actions performed were successful.

This role is restricted to managing device inventory — they can claim orders, import external devices, and activate device federation.

This role cannot manage device settings or schedule firmware upgrades.

Role is ideal for: those responsible for only managing device inventory.

Editor All 

This role is restricted to editing all device inventory — they can view and edit device settings, schedule firmware upgrades, view the Firmware Upgrades settings, and install and edit devices from the Kio Setup Manager mobile app.

This role cannot claim orders, import devices, or edit the Firmware Upgrades settings.

Role is ideal for: those responsible for installing devices, managing device settings, and scheduling firmware upgrades for all devices.

Viewer All 

This role is restricted to viewing all device inventory - they can view devices from Device Management and the Kio Setup Manager mobile app.

This role cannot perform any device management capabilities, which includes editing settings and scheduling firmware upgrades.

Role is ideal for: those that require access to view all devices, including their details and settings.

Access Manager 

IMPORTANT PREREQUISITE: those assigned to this role must also be assigned to either the Editor All or Editor role - that grants their permission to edit and assign device access.

This role is restricted to assigning device-level access to users - they can add, edit, and remove device access to users from Device Management.

This role does not have access to manage devices.

Role is ideal for: those responsible for managing user access to devices when you organization requires device access to be managed at the device level.

For more information, see Manage user device-level access.

Editor 

This role is restricted to editing devices the user has been assigned access to by an Access Manager — for their assigned devices, they can edit device settings, schedule firmware upgrades, view the Firmware Upgrades settings, and install and edit devices from the Kio Setup Manager mobile app.

This role cannot claim orders, import devices, or configure the Firmware Upgrades settings.

Role is ideal for: those responsible for installing devices, managing device settings, and scheduling firmware upgrades for specific devices.

Viewer 

This role is restricted to viewing the devices they have been assigned access to by an Access Manager - from Device Management and the Kio Setup Manager mobile app.

This role cannot perform any device management capabilities, which includes editing device settings and scheduling firmware upgrades.

Role is ideal for: those that only require access to view specific devices, including their details and settings.