When installing a Portal Light that's been pre-configured by Kontakt.io with the facility's Wi-Fi network, you will need assign the Portal Light to its install location in Kio Cloud Smart Location. Once installed, a Portal Light will scan for Kontakt.io IoT Bluetooth Low Energy (BLE) devices and transmit the collected data to Kio Cloud over its connection to local Wi-Fi network.
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Before you begin, ensure the following prerequisites are met.
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Your Kontakt.io Order ID has been claimed, which adds the order's devices to your Kio Cloud account.
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You have your Kio Cloud username (email) and password.
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You have access to a computer with an internet connection.
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Kio Cloud Smart Location setup is complete.
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Portal Light network requirements are met.
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Portal Light install locations meet the placement guidelines.
Important
Deploying both Portal Lights and other Kontakt.io BLE-only Infrastructure devices such the Portal Beam, Beam Mini, Anchor Beacon, and Dispenser Beacon? First install the Portal Lights and then the BLE-only Infrastructure devices.
In this step-by-step video tutorial, we'll guide you through the process of installing a Portal Light.
Important
Must be completed at the Portal Light install location and the Wi-Fi network must be online.
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Power on the Portal Light - plug into a standard grounded outlet.
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Verify that the Portal Light's LED status indicator is GREEN, indicating a successful connection to the Wi-Fi network, NTP time source, and Kio Cloud.
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If its LED continues to be RED for more than a few minutes, retry the Installation steps to verify its Wi-Fi network settings The Wi-Fi settings are case sensitive.
If a Portal Light's LED remains RED, it could not connect to the local Wi-Fi network. For additional information, refer to the Portal Light LED indicators.
If you cannot resolve a connection issue, submit a support request.
During this step, from its assigned room location, you will place it at its location within the room. This step is very important as its allows the Kio Cloud Location Engine to accuracy compute the location of Kontakt.io Tags within range of a Portal Light.
Important
Be sure you have the Portal Light's 12-character MAC address or Unique ID, which are printed on the device.
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Sign in to Kio Cloud > from the Launchpad, select Smart Location.
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Go to the Campus, Building, and Floor where the Portal Light is installed.
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From the upper-right corner, select Configure floor > select the Gateways tab.
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From the device list, select the Edit icon next to the 12-character MAC address of the Portal Light > from the floor plan, move the Portal Light icon to its exact location within the room.
When assigned to its location from the Kio Setup Manager app, the Portal Light is placed at the center its assigned room.
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Select its edit icon (pencil) > from the floor plan, move the Portal Light icon to its exact location in the room > select SAVE.