Add a user to give them access to your organization's Kio account. This task covers adding a user that is managed directly in the Users app. If your organization uses SSO, users are provisioned through your identity provider rather than added directly in the Kio Cloud Users app.
Before you start
- Required role: User Management Administrator
- Decide which sign-in method the user needs. Choose Password for a user managed in Kio Cloud, or SSO for a user who authenticates through your identity provider.
- A new user has no roles or campus access until you assign them. Plan what access the user needs. See Assign roles and access to a user.
Steps
- From the Kontakt.io Launchpad, open Users.
- From the side menu, select Users Management.
- Select Add User.
- Enter the user's First Name (up to 35 characters).
- Enter the user's Last Name (up to 35 characters).
- Enter the user's Email. The email address is the user's username.
- (Optional) Enter a Unique Ext. ID. This value can be a unique identifier to match the user to a record in another system.
- Choose the sign-in method — Password for a user managed directly in the Users app, or SSO (shown in the dropdown as
SSO_RA) for a user who signs in through your identity provider. - To grant the user access to every campus, enable Allow access to all campuses. Otherwise, leave it off and assign specific campuses later.
- Select Add User.
The user is created and appears in the Users list.
What to do next
For a Password user, they will receive an email with an activation link to set their own password. Ask the user to check their inbox, including spam or junk folders.
A new user must be assigned to a role in each app they require access to. Assign roles, Home Location, and campuses they can access the apps they need. See Assign roles and access to a user.