Add a user to give a new person access to your Kio Cloud account. This task covers adding a user that is managed directly in the Users app. If your organization uses SSO, users are provisioned through your identity provider rather than added here.
Before you start
- Required role: User Management Administrator
- Decide which sign-in method the user needs. Choose Password for a user managed in Kio Cloud, or SSO for a user who authenticates through your identity provider.
- A new user has no roles or campus access until you assign them. Plan what access the user needs. See Assign roles and access to a user.
Steps
- From the Kontakt.io Launchpad, open Users.
- From the side menu, select Users Management.
- Select Add User.
- Enter the user's First Name (up to 35 characters).
- Enter the user's Last Name (up to 35 characters).
- Enter the user's Email. The email address is the user's username.
- (Optional) Enter a Unique Ext. ID to match the user to a record in another system.
- Choose the sign-in method — Password for a user managed in Kio Cloud, or SSO (shown in the dropdown as
SSO_RA) for a user who signs in through your identity provider. - To let the user access every campus, enable Allow access to all campuses. Otherwise, leave it off and assign specific campuses later.
- Select Add User.
The user is created and appears in the Users list.
What to do next
For a Password user, they will receive an email with an activation link to set their own password. Ask the user to check their inbox, including spam or junk folders.
A new user must be assigned to a role in each app they require access to. Assign roles, Home Location, and campuses they can access the apps they need. See Assign roles and access to a user.