Acknowledge an alert

Acknowledging an alert shows the rest of your team that someone is taking action on it. An acknowledged alert stays in the active list until it's resolved.

Before you begin

• You are assigned the Asset Tracker Administrator or User role.

Acknowledge an alert

1. From your Kontakt.io Launchpad, select Asset Tracker.
2. From the left menu, select Alerts List.
3. Select the alert's Name to open it.
4. Select Acknowledge.

Result

The alert's status changes to Acknowledged, and the action is logged in its Activity Timeline. The alert remains in the active list until you resolve it. See Resolve an alert.